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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Nevada
1 review
0 helpful votes
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Great service, I really appreciate you guys finding me the best cheap priced flight with minimum layover!

Date of experience: April 21, 2024
Saudi Arabia
1 review
0 helpful votes
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Cheapoair is a very good booking site,, used the site many times with a good over all experience.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Everything is
April 30, 2024

Everything is. So good. Very nice service thanks a lot. I will using this app. For sure

Date of experience: April 20, 2024
Croatia
1 review
0 helpful votes
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Didn't initially receive my baggage receipt
April 30, 2024
Updated review

Didn't initially receive my baggage receipt. CheapOair responded promptly.

Date of experience: April 20, 2024

Can't find my receipt for checked luggage
April 27, 2024
Previous review

Can't find my receipt for checked luggage

Date of experience: April 17, 2024
Greece
1 review
0 helpful votes
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Very pleased for the help and support of the agent

Date of experience: April 20, 2024
New Jersey
1 review
0 helpful votes
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Excellent customer service!
April 30, 2024

Excellent customer service! Nelson, the associate that helped me was helpful, he took his time to go over all the trip details as well as the optional add-ons benefits for my trip

Date of experience: April 20, 2024
Puerto Rico
1 review
0 helpful votes
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Exelete muy bueno volvería a usar los servicios de CheapOair

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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I can easily choose tickets with the time and price I want

Date of experience: April 20, 2024
Pennsylvania
1 review
0 helpful votes
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Easiest booking I've ever experienced on a phone app

Date of experience: April 19, 2024
Saudi Arabia
1 review
0 helpful votes
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It was Great and fast and it's following up is perfect

Date of experience: April 19, 2024
Puerto Rico
1 review
0 helpful votes
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Love the service very nice very cooperative liked the price for my travel

Date of experience: April 19, 2024
Texas
2 reviews
0 helpful votes
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Fue buena me gusta fue rápido y facil los seguimiento

Date of experience: April 19, 2024
District of Columbia
1 review
0 helpful votes
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I paid extra to be able to select a seat, and I am being told by the website I cannot select my seat.

Date of experience: April 19, 2024
Curacao
1 review
0 helpful votes
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Hi, Very good
April 29, 2024

Hi, Very good
From the moment I booked the service kicked in
Keep up the good service
Saludos Fam. Pablo

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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It was a breeze thank you for making it so easy for even a person like myself was able to start and finish without assistance.

Date of experience: April 19, 2024
Greece
1 review
0 helpful votes
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Very good prices and service,but now I want more information about my check in

Date of experience: April 19, 2024
Maine
1 review
0 helpful votes
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Great experience to work with cheap o air
Thank you

Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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Not good but stuck with my decision. Should be able to confirm seats better

Date of experience: April 19, 2024
Arizona
1 review
0 helpful votes
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Was told my price was locked in for 20 minutes, after less than 3 minutes I went to confirm the tickets and the price shot up almost 80 dollars.

Date of experience: April 18, 2024
CustomerService C. CheapOair Rep
over a year old

Our website does not mention that your flight is locked in so not sure where this was coming from. Fares are dynamic and change at any time due to availabiity comes from the airline and every travel site pulls from that availability.

California
1 review
0 helpful votes
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Good, nice service
April 28, 2024

Good, nice service.
Wonderful experience
Perfect for immediate booking

Date of experience: April 18, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209