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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent services, very helpful, understanding the mishap
Very good Customer service and it's my continuous experience
A bit confusing seat assignment options. Also, the services were confusing.
A bit confusing seat assignment options.
Cheapoair is always on point! Never ever have had any issues with them!
No problem booking know what you are looking for. Then it is easy.
Flight I booked was cancelled and I was not notified. My flight booked for July 17th was cancelled. I was moved to a flight on July 15th. I did not receive notification from CheapOair or the airline. I also contacted CheapOair multiple times to confirm the flight. I FINALLY got an update on April 23rd when I contacted CheapOair. The airline had confirmed multiple times that my flight number and date were not valid. This has created a major problem in my travel plans.
Great experience and it was easy to get to where I needed to be
Booking my fright with the price seen was quick and convenient.
הנהדר גישה נוחה השיחה עם האתר היתה ידידודית ונוחה.
Excelente servicio me gusta porque adquirir vuelos muy económicos
Trouble with credit card, my fault not yours, annoying
Your customer service staff Mr Fay is very accommodating. And he made it easy for me to booked my preferred flight schedules / itineraries. Keep up the good job. God bless.
Easy to book and the website is excellent! Easy to book and user friendly website
Great experience. I received the best pricing for the flight I wanted and it was at the dates and times that best fit my schedule.
Thank you, very easy it was fantastic. Thank you., I'm not sure what else you want me to say other than it was easy as I said, and everything went accordingly as I said, thank you once again as I
Convenient and satisfied with the booking process.
Very good and convenient I have gods experience before
Always find Awesome Deals with CheapO! Love the ease of booking and great options and discounts!
After I booked my flight, I received a phone call from a woman who said that she was from your company trying to sell me some type of flight insurance. I'm not sure she was actually representing your company, there was so much CHILD noise in the background, that I honestly could not understand what she was saying.
Very courteous, patient and helpful thank you. I would recommend to anyone
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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