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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I enjoy using this app for CheapOair thanks it was very good! Thanks
My experience with cheap air was very special i,m very happy for that
Quick and cheap prices. Excellent times and great point system
My go to travel agent on long flights, during my consultation and in the run up to travelling
Awesome as always! Definitely will recommend it
Best prices
Your app is so easy best option showing on there thanks
Nice and easy set choosing my flight…………………. Thank you for being concerned about my experience
All prices should include seats. I can't understand why I would have to select a seat.
Fast and easy reliable and secure I'm happy waiting for the day they email me to make sure I got all my information that's a great place to buy airplanes tickets CheapOair thanks tou
Thank You, I will make sure to have the best time ever!
Was very easy to book and had no problems with pricing.
Awesome love how fast and quick to find trips and booking
The officer was amiable and helpful. He helped me find the best seats for my four flights.
Very good service. Prompt help and so much kindness with the customers.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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