CheapOair.ca

I liked this company's service very much. Had no problems during my trip. Would like to buy my ticket from them for my netripxt

I recently booked a one-way tx on CheapOair for the 9th of December. When I arrived at the Yuma Airport I was told that my flight was booked for the 16th. I thought there is no way I booked the wrong date? To change my flight it was going to be $450.00. The Lady at the counter then explained to me that I was the 4th person for that flight that this had happened to that day. I talked to one of the other passengers trying to figure out another flight and he was trying to call CheapOair to explain and they were less then helpful. So I found a flight out of Phoenix for $158.00 which was 3 hours away. A rental car 38.00. A hotel for $214.00. Not to mention the original tx for $204.60. When my husband called that day they said that there was nothing they could do. He asked to talk to a Supervisor and he was told She would be calling back. Never called back. I called today and after almost an hour with most of that on hold time I was told that they would be crediting my account for $24.00 in 7-14 business days. I told him the expense it cost me and he then offered me another $26.00. "The best he could do". $50.00 for almost $500.00 in expenses and headache! I would have been happy if they would have offered a refund on my second flight out but they wouldln't even do that. I fly alot and have never encountered such a horrible experience. I will not be using this site again. Be Careful...

I would recommend this to everyone i know i always get a low price and coupons when i book with them... big help when you work in the oil fields

Cheapoair has always delivered the best quality service and offers a great deal of help and quality with their customers

Hello! My name is Andrada and i want to make a complaint about my first and my last experience with cheapOair.
I have bought a return ticket to Canada and back home to Romania and in my last days before my departure i received kind of 4 e-mails with flight modification and cancelletion. I was very confused, because i didn`t know when i will return back home. I tried so many times to reach some agent in order to get one valid ticket but all i got was holding line until the call ended. I waited for few times kind of 2 hours to talk with somebody having no success. The call was redirected to New York and i had to pay 100 $ bill.
Then i`ve tried to use live chat and i was redirected to many agents untill my chat ended. The employees told me the airline company has cancelled my flight but it wasn`t true because i have talked with them. Then they told me there is no flight for the next month, and they are truely sorry. Then they told me that I have to pay 600 $ more to receive a new ticket.
It was a very unpleasant situation for me, and I was about to lose my job if i didn`t return home on the initial date.
In conclussion is very hard to speak or chat with just one person that can resolve your problem and I think some of they take advantages of the situation in order to force you pay more money.
I was very disappointed and I`m never going to use your servicies again.