CheapOair.ca

What a horrible experience, they booked me on two flights two different airlines, same day to same destination, guess what happened when I tried to go home? Almost 500 to get home because there was no return flight like there email said... on different airline, don't waste your time with this booking agency, it will cost u more then dealing with airline directly, no help when things go wrong...

Although I experienced a non pleasant experience with cheapoair, yet they called me for a customer satisfaction survey over the phone and touched base on that issue. Good customer care representatives that are keen to solve customers issue and please them

He's the worst ticket seller. I recently purchased a ticket for June 27,2022, they put my ticket status as 'on hold', I'm trying to sort it out, but they don't answer calls, you wait in line and it ends up hang up on their own before they can talk to someone.

I wrote a review on here about three weeks ago that CheapoAir was not responding to my requests for help in cancelling several flights I booked with them earlier this year when I cancelled my Asia tour and flew back to the US. They just kept sending me emails about flight being cancelled and changed and did nothing. After they saw the reviews I wrote here and Trust Pilot their management team called me! I almost dropped the phone! After that they were extremely helpful and I have since been getting refunds for the flights. On a side note, I also booked a Europe tour and US and European based airlines have not been offering refunds, just credits on future flights... so beware! So... in the end, I must give CheapAir a compliment on resolving my issues and getting me refunds on some expensive flights!

When I booked Through Cheapoair for Ryan Air flights credit card details were passed on directly to Ryan Air. Cheapoair's booking software made me buy two tickets for the same trip. After conversations with Cheapoair and Ryanair no refund has been forthcoming after 4 months. What frustrated me most was that theyasked me to talk to Ryanair direct as they are the ones who charged me. But it was Cheapoair's booking software that made it happen. Till today no response.

Easy to book. Good price, excellent customer service. The time I need.
One thing they have to make it more helpful when someone did mistake spelling names, free of charge.
Please highlight what ever country need visa before we book our ticket not after.

I have used the CheapOair web site on every occasion when do not know which airline flies to a destination and particularly when multiple city stops are required. I get the best fare available and choice of schedules all in one location.

I think the website is great and has lots of options. Offered really great deals and great prices. However, emailing the call centre as requested in your emails to confirm a car rental, became a hassle. Website says an agent will respond within a few hours, NO one ever responded to the email or called me back, as to why the credit card wasnt confirmed. I ended up calling 2 days later... that was quite frustrating, especially since it was your site telling me to confirm and contact someone to call me back.

I was searching a competitor's website for flights to Cancun and CheapOair price comparison window popped up showing me I could get a direct non-stop flight on a major airline for $50 less than anywhere else. Of course I took the offer. Booking was a snap, even though it was my first time, and CheapOair kept me fully up to date on my reservation right up until flight time, and beyond.

Absolutely no complaints at all but how on earth do they make any money?!