business logo of Cheapflights

CheapflightsReviews 77

1.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cheapflights?
grey star
grey star
grey star
grey star
grey star

Cheapflights Reviews Summary

Cheapflights has a rating of 1.1 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cheapflights most frequently mention credit card, customer service and cancellation fee. Cheapflights ranks 196th among Travel Search Engine sites.

service
51
value
51
shipping
28
returns
33
quality
44

We monitor reviews for authenticity

New Zealand
1 review
1 helpful vote
Follow Hamish T.
Unfollow Hamish T.
Share Review
Report Review

Really Hard to Deal With
November 16, 2022

The company changed half of my flights last minute without telling me so when I went to check into my connecting flight I was no longer a passenger. THEN after spending over an hour on hold the company said they couldn't help me.

NEVER AGAIN

Date of experience: November 16, 2022
Washington
1 review
1 helpful vote
Follow Fouck Y.
Unfollow Fouck Y.
Share Review
Report Review

Scam companies connected
November 12, 2022

This website sends you straight to scam companies. Do not trust anything you find on any of their links

Date of experience: November 12, 2022
Colorado
2 reviews
0 helpful votes
Follow PHILLIP L.
Unfollow PHILLIP L.
Share Review
Report Review

$90 seat charge
November 10, 2022

I got charged an extra $90 for a seat charge in your site. I didn't select a seat on the flight so I would like the $90 refunded back please

Date of experience: November 10, 2022
Indiana
1 review
4 helpful votes
Follow Gary A.
Unfollow Gary A.
Share Review
Report Review

Bait-And-Switch Scam
November 10, 2022

This website links you to other airline booking sites that are nothing more than bait-and-switch scam artists. They quote a low price and then contact you the next day telling you there is a problem and you need to pay more.

Date of experience: November 10, 2022
Canada
6 reviews
2 helpful votes
Follow Chandara c.
Unfollow Chandara c.
Share Review
Report Review

Throughly review the travel agencies they provide because a lot
Of them are scammers who will not refund you and leave you stranded places with children

Date of experience: November 3, 2022
Illinois
1 review
0 helpful votes
Follow MKM M.
Unfollow MKM M.
Share Review
Report Review

SCAMMERS
October 7, 2022

WASTE OF TIME, FALSE ADVERTISING. 0 STARTS. MINUS RATINGS. RUDE AND HORRIBLE CUSTOMER SERVICE. STAY AWAY.

Date of experience: October 7, 2022
Missouri
1 review
0 helpful votes
Follow Ray W.
Unfollow Ray W.
Share Review
Report Review

Horrible Service
September 27, 2022

Flight was canceled due to a hurricane. Called the airline they told me that we would have to call cheap flight directly, if we would have purchased a ticket directly from the airline would have credited our account that we could use in the future for future ticket. We purchase our ticket through cheap flight in cheap flight wanted to charge me additional funds to change my flight and then went and blamed the airline for the policy that they had to do that which I know it's not the airlines policy to do that because I just got off the phone with them. Don't purchase through them, money lost such a scam

Date of experience: September 27, 2022
Louisiana
1 review
6 helpful votes
Follow sheryn c.
Unfollow sheryn c.
Share Review
Report Review

I just spent two hours checking many of Cheapflights.com providers and found the majority on BBB's scam tracker. Airfare.com (aka Openairfare.com) SkyHikes, Bestairfares.com are all scam websites that should be avoided. Cheapflights should not be trusted because they are promoting these companies.

Date of experience: July 9, 2022
North Carolina
2 reviews
2 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

This beats all I have seen
July 1, 2022

I got to the airport and my flight was suppose to take off at 11:47am, Frontier delayed til 4, then delayed til 7, then delayed til 5am the next morning! I am mad as hell, then they talking bout they wasn't giving food vouchers and would reemberce you if you got a hotel. I sat at that dam airport from 9:30am til 10:00pm. I came home the delays are ridiculous! Then they act like they can't change your time and I know they can, I'm about fed up with cheapflights and Frontier Airlines! Then the lady give me this number to call *******000 and someone text back

Date of experience: July 1, 2022
Canada
1 review
4 helpful votes
Follow Dana L.
Unfollow Dana L.
Share Review
Report Review

Poor service
June 28, 2022

Didn't have my eticket 24 hours before flight. Called cheap tickets. They said they'd send the eticket in 4 hours. Finally received an email saying they cancelled the flight and that they tried to contact me repeatedly to let me know. I never received an email or a call in the month since I had booked. It left me scrambling for a ticket at the last minute. Didn't even have the decency to tell me that when I phoned them. DO NOT USE THIS SITE!

Date of experience: June 28, 2022
Texas
1 review
3 helpful votes
Follow Martine P.
Unfollow Martine P.
Share Review
Report Review

Scammers
June 10, 2022

Take my advice! These are scammers! I lost so much money thinking I had booked thru a reputable company! Liars and cheats and make lots of promises! Lost my $#*!! I even got double charged at my bank for flights! That was a ordeal getting straight! Do no use!

Date of experience: June 10, 2022
Singapore
1 review
3 helpful votes
Follow Alexiis H.
Unfollow Alexiis H.
Share Review
Report Review

In early November 2021 I had purchased tickets to travel to Thailand and India. But India had informed us that the flight has been cancelled in November itself. Now it is May 2022 cheap flights.com is dishonest and hasn't refunded my money. They are a fraudster company, don't buy tickets from them.

Date of experience: May 18, 2022
Germany
1 review
0 helpful votes
Follow Dhiego S.
Unfollow Dhiego S.
Share Review
Report Review

I did a review on trustpilot, now here

Run from this company.

I paid extra for the possibility of changing the ticket, got in contact online to hear they wanted 55 for the service + 350 for a new ticket.

A new ticket can be found now for 250, im completely unsatisfied

Date of experience: April 11, 2022
Australia
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Quick and Easy
March 14, 2021

Thank you for your ease of use website, I found the quick and easy to use site a change to clunky previous web connections

Date of experience: March 12, 2021
Poland
2 reviews
16 helpful votes
Follow Jagoda K.
Unfollow Jagoda K.
Share Review
Report Review

Raising prices
July 13, 2020

I choose this option because of the price. Price was different at the beginning, higher at the check out

Date of experience: July 13, 2020
Sri Lanka
2 reviews
2 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

Unfriendly
April 6, 2020

I have booked through this but later flight was canceled by airline and no refund is given no news nth after money was deducted.

Thank you for ur service

Date of experience: April 6, 2020