I bought tickets recently (I didn't check reviews before, which is my mistake) and I'm very disappointed. I've send them messages via *******@travelgenio.com since Friday and still no response. I tried to call them, spent 20 minutes on line, but no one picked up. Of course first price for tickets was different and in the last step in cart it raised. DON'T recommend to anyone. I just want to get my invoice and forgot about this experience
We would like to study your case. Please send an e-mail to customer.service@travelgenio.com, indicating the Booking ID (8-digit code) in the subject line. Remember to use the e-mail address you used to make your reservation. You will immediately receive instructions