2 reviews for Cheapflights are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Kentucky
1 review
0 helpful votes

COMPLETE SCAM - BUYER BEWARE
January 3, 2025

This website directed me to 3 sites to shop for cheaper airfare, specifically, smartcheapfares.com. There was a good price and I booked it, or so I thought. I received an email with itinerary stating "Here,s your flight itinerary. Please retain this information code to reference your booking. We look forward to seeing you onbord.
NOTE: We are handling your reservation and will send you a confirmation email once the booking is confirmed and a ticket has been issued. Please note that your purchase will be completed only when the ticket has been issued. Fares are not guaranteed until ticketed.In case of fare change, schedule change or change in availability of seats, we will contact you and offer alternate options.In case of payment authentication failure, you may receive a call or an email from us within 24 hours for payment verification. In this case your e - tickets will be sent post card verification only." The grammar was a red flag immediately. Someone then called from *******494 but did not leave a message. A Sez Brown emailed me to call them back regarding my tickets at *******969. Once I contacted them they basically proved my suspicion- FRAUD. I was told that the airline couldn't accommodate the deeply discounted ticket and I'd be on stand by for my flight but the return flight was fine. I told them that was unaccpetable and that I read how they do the "bait and switch." I told them that I had to be at my destination and would buy a regular price ticket so I know I'm on the flight, never standby. I told him to cancel it and he told me that it was noncancelable and nonrefundable. I told him I'd dispute it and they wouldn't get my $$. My card hadn't been charged yet. He spoke over me and finally hung up. He then emailed me that my flight was cancelled and there would be no refund but they'd give me a voucher. I replied not to bother because I was going to dispute the fraud and that my bank wouldn't pay. He replied this morning again "still tickets are going to be non - refundable." I had them issue me a new bankcard. They didn't get a penny of mine. Do not fall for this SCAM.

Tip for consumers:

Stay away!

Products used:

None, it's a scam.

Date of experience: January 2, 2025
California
2 reviews
0 helpful votes

TERRIBLE/SCAM
November 16, 2022

THIS COMPANY IS A SCAM BOOKING AGENCY, THE PRICES AND FLIGHT INFO IS NOT REAL. DO NOT USE THEM!

Tip for consumers:

DO NOT USE THIS WEBSITE, CHECK YOUR SOURCES AND REVIEWS.

Products used:

TRIED TO BOOK FLIGHT, THIS IS NOT A REAL SITE, THEY ARE A SCAM, THE INFO THEY GIVE YOU IS A LIE AND INCORRECT. DO NOT USE THIS WEBSITE

Date of experience: November 16, 2022
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