Chase

Being asked repeatedly when trying to deposit a check, to see your debit card. I see no reason to have a debit card, I have never used or needed one. The fees and the security of having one is just not worth it. ( It seems the only winner is the bank). Then to be reprimanded for disagreeing with the teller on needing one by another employee more than half your age is so unprofessional. I will be seeking another more professional bank, that realizes customers come first. P.S. I was a "Private client".

I've been with Chase since before they were Chase. Today I stopped by my local bank to open another account and deposit a large check.

The empty bank said they didn't want to do it. Said it takes an hour and I need to do it online.

I left that branch and went to another empty branch only to hear the same.

Nobody was doing anything accept talking to each other.

I'm putting all of our money into Navy Federal and shutting my account down ONLINE

I deposited a check from my job and they flagged it as a high risk. So I can have my job give me a check then what other checks are acceptable. Was told I had to wait for a whole another pay period and it's nothing they can do or say but wait. No help no guidance no trust. Complete $#*! of a service provider and banking company I no longer bank with them. I wouldn't bank with them. They got this deal going on atm don't fall for the sweet lies they tell they will fawk you over..

Chase has terrible customer service and will not work with you. I went through a financial hardship recently and they would not give me an extension on my auto loan. I have been already looking to refinance my car loan with security service and banking with them as well. Chase sucks!

Honestly if there was an option for a zero star rating that's what I would give! I have been with them for 12+ years and have had nothing but issues I have had fraud on my account more then once and they won't even help get my money back. They can't keep your information safe an do nothing to help you or make it right. No wonder why they are called "Chase me around". They do nothing but screw yu over and take from you. So much for "we value our customers" haha yea right yu "value" benefiting from your customers and sell their Information to other corporations. I have done some research an man oh mighty RED FLAGS! I do NOT recommend them at all don't walk RUN from this corporation

My wife and I have been Chase bank customers for at least 15 years and usually receive ok to good customer service when we visit the bank and talk with a teller. Today the teller (mickelson?) was rude to my wife not once but several times. He also was not helpful at all for a banking detail that is very important to us. Seems like the bank tellers being hired today are not trained in good customer service. Chase is not the only bank we can put our money in and borrow from.

We've been with Chase for 10 years. We needed a line of credit to continue growing. My partner and I agreed to personally guarantee the small line and chase denied us. 10 years of profitability and never missing a payment to anyone. We're in the process of leaving them now. If you are a small business owner look for a local bank willing to support you. Chase doesn't care about small businesses.

I have been a customer with chase for over a year now so I have a premium account with them. That means if you use my referral code pQ3rFT39 when you join we both receive £100 completely free. All you need to do is deposit £20, which you can withdraw straight away and we both get the bonus. 20 people can use the code and 4 have so far, so 16 left. First come first served. I will remove this post once they have all been used.

Chase bank law dept. is the absolute worst! My sibling and I are trying to collect our inheritance from our deceased parents. They had a will but because "trustie" wasn't in the wording we now had to get a lawyer and the courts involved. No one is contesting the will. I'm so done with Chase and don't have one good word to say about them! Stay clear of them….

Another great "customer service " interaction today. I paid a landscaper today and then received a message from Chase bank that my account was locked. The message said to call Chase Bank immediately. I stopped what I was doing to call Chase Bank. Guess what? The bank fraud section is closed today. The landscaper isn't getting paid, and my account is locked. I called customer service, spoke to someone who didn't speak English well, only to discover they can't help me. Since when does chase bank get to decide how and when I'm spending my money. Monday morning I'm looking for another bank.

Chase long story, but believe it or not they withdrew my money, for ver a month, every time called they say another 7-10 days, they took the money with a lie, if you want to keep your money safe and be able to use your money do not put it in chase bank for your own sake.

Working at chase was a journey for me a long trip I was getting ready to quit eight months ago. The LAO was verbally aggressive with employees the manager pretended not to see it. I would go back to the company only on the commercial or corporate.

I had a problem with a stop payment on a deposit. According to the person who wrote the check and checked with his bank there was no record of a stop payment. I went into the Branch office and the Bank Manager was rude and impatient and provided no helpful answers. I called customer service when I got home and was offered several recourses for future action if necessary. And my anxieties were alleviated. Seems Chase bank managers need better training. I would give 5 stars for the remote help and 1 star for the branch assistance. ( the bankers other than the manager were polite like restaurant hostesses lol.is why.)

I have been nothing g other then respectful. I have been hung up on multiple times by even supervisors. Ran around in circles, put on hold for hours before being hung up on. Even supervisors are clueless with even the most basic questions. Lied to... Predatory fees without merit... The list goes on and on.
I have been very respectful, never unprofessional. Chase has been an absolute nightmare. I am not the type to give a business review but doing with Chase has been a major mistake amd thier actions are absolutely asanine and beyond unacceptable acceptable. Too many issues to list

I am a retired employee of Chase, I receive a monthly pension from Chase, I have an 820+ credit score, and I am a Sapphire reserve credit card holder. Recently opened (online) Chase Premier Plus Checking. The following day I received a notification that this new account was closed and my online access was locked. Telephoned and was told my account was closed and Chase did not want me as a client and all my accounts would be closed. I asked why this would be and was told..."we don't have to provide a reason... Chase does not want your business." Needless to say I was shocked but not surprised since increasingly their service quality has significantly deteriorated... they constantly send me messages about increasing my credit line along with special offers for "valued clients" all obviously a joke.

I came in needing to wire funds. The first words O heard were the branch manager shouting at me from his office telling me to get in line. I then waited to the side for over 30 minutes before someone helped me with the wire. I will be looking for another bank after today

The worst bank in US in 40 years of banking experience to deal with not only from me but people that live in cedar Grove i am a zoning manager and would bring it up on next city meeting we don't need a bank in our town