Credit cards are okay. American express has better service.
Answer: Offered as a finance for auto loan... I am seriously thinking of changing banks..
Answer: Because they can and they don't care. The customer service outside of the branch is non-existent. They truly don't care about anything other than the amount of money they can collect from the interest they can collect from our money.
Chase has a rating of 1.4 stars from 504 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chase most frequently mention customer service, credit card and bank account. Chase ranks 293rd among Banking sites.