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Carol F.

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1 Review by Carol

Chase

  • Chase

“Can't talk to a breathing person...”
6/29/20

I have just spent 3 hours trying to login to Chase bank to make an auto payment. The password isn't working... they sent me a code. That doesn't work... now my user name doesn't work. I am unable to speak with customer service. They have hung up one me twice after I was on hold for 25 minutes. This bank is not customer friendly. Also I have been getting emails that a company Lift has been charging to my account and I need to speak to someone about this..

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Carol F.'s review of Chase earned 11 Very Helpful votes

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