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Everett M.

1
Level 1 Contributor

Contributor Level

Total Points
368

4 Reviews by Everett

  • Chase

11/10/20

I am a retired employee of Chase, I receive a monthly pension from Chase, I have an 820+ credit score, and I am a Sapphire reserve credit card holder. Recently opened (online) Chase Premier Plus Checking. The following day I received a notification that this new account was closed and my online access was locked. Telephoned and was told my account was closed and Chase did not want me as a client and all my accounts would be closed. I asked why this would be and was told..."we don't have to provide a reason... Chase does not want your business." Needless to say I was shocked but not surprised since increasingly their service quality has significantly deteriorated... they constantly send me messages about increasing my credit line along with special offers for "valued clients" all obviously a joke.

  • Citibank

11/9/20

I am a Citi Priority customer and recently received a letter from Citi asking me to contact them at *******871 and the department was available 24/7. I have called the number and found myself at their call center in the Philippines. Besides a lack of product knowledge and very poor diction their ability to resolve issues is zero. Unfortunately, I have called approximately16 times and they have disconnected the call over a dozen times or simply cancel the call saying they cannot speak with me! As such, I have no online access to my monies and a call center that frankly is a waste. Citi Priority advertises a dedicated service team however they simply do not deliver. Their unprofessional behaviors are outrageous. They ask me to contact them at *******871, I contact them, and they refuse to assist me as a client... outrageous and unbelievable.

  • Trustpilot

8/18/20

Anyone believing Trustpilot is a legimit review site should educate themselves. They will, and have, placed numerous obstacles to my recent service quality complaint against e-ita. Even after providing them with copies of the correspondence they have deleted the authentic review. Hopefully others will see Trustpilot for the scam it is and no longer use their fraudulent site.

  • Agoda

6/9/17

Photos not representative of actual condition if hotels in site. New rewards program is fraudulent especially since after booking they tell you you did not qualify for rewards booking.
Best to use direct hotel sites and they are usually less expensive than this fraudulent website.

Everett Has Earned 48 Votes

Everett M.'s review of Agoda earned a Very Helpful vote

Everett M.'s review of Chase earned 3 Very Helpful votes

Everett M.'s review of Citibank earned 4 Very Helpful votes

Everett M.'s review of Trustpilot earned 40 Very Helpful votes

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