ChairishReviews 160

Wife and I went on a shopping binge for mid century furniture... spending literally thousands of dollars... a big mistake. Furniture represented as excellent is anything but... the pics you see are photo shopped and are NOTHING even close as represented. The creative word choices... the Chairish pledge to protect the buyer... the shipping delays and cost... outrageous. We never take the time to write reviews but we made the exception here... DONT buy and DONT DEAL with Chairish or vendors

Cynthia S. I bid on this chair and waited the 72 hours, no one else bid. It expired and all I got was a lousy note stating that Charish takes full responsibility that the seller didn't respond. REALLY! Seems like I would have won this chair by default. This is not the only time that a seller has not responded. Why put your chair on Charish if you don't respond to a genuine query? This is NOT GOOD BUSINESS. I could have purchased a chair somewhere else if I knew Charish would handle buiness like this, This is horrible business practices. I should contact the BBB. Charisg take some responsibility and just don't send an I'm Sorry note. Stand by your buiness and make sellers follow through on the sale.

I recently almost bought a bamboo mirrored 8 panel screen on chairish. Blue Moon Antiques and Couture, the seller, blatantly lied about the condition saying it was "excellent" with "no loss of bamboo on any of the panels". Then I paid a shipper to pick them up after purchasing, but my shipper told me they were not in good condition with pieces of bamboo poorly glued on and chunks missing which seller deceptively did not disclose even when I specifically asked. Although chairish gave my money back, they refused to reimburse me for the shipping charge I had to pay to reject screens because of dishonest seller's condition report. Then they let the seller re-list so they could still make money off the sale although they did make her admit condition flaws. This was only 2 of the screens, and who knows what else was wrong with the rest. My shipper recommended after having seen just 2, that I should reject the panels.

I adore scanning the Chairish inventory to find inspiration for my decorating quandries. I love the diversity of inventory and the way it allows me to think outside the box. Thank you Chairish staff! No more trudging around to store after store for me!

I love the products the website is easy to navigate and make an offer is nice
The problem is shipping. I am paying over 700.00 to ship something and I have no idea where it is after 7 weeks of waiting and the company has my money. You email to find out and you get "in transit" has been in transit for 7 weeks. Then I was told it takes longer to come or go to rural settings. I live in Phoenix and the item came from Chicago. Really?
The white glove service is all hoped up and I'm positive chair is his getting a cut of this too. It's simply to expensive for a third party carrier to charge. You would think they would have discount rates for their clients for bulk. If I don't get my items by next week they will be cancelled and a lawsuit as I am a lawyer.
Bottom line. Great items but screwed up shipping made me erase all of the other items I wanted to buy.

I recently moved into a new home and Chairish has been my go-to source for adding new items that are unique yet affordable. I've sourced numerous things from Chairish including larger pieces (media console, night stands) to smaller decorative objects. They have a great curated selection of all styles and all of my pieces have arrived in perfect condition.

Not sure what all the negative reviews regarding shipping are for but their 3rd party for shipping has always been super prompt, and very easy to work with.

The shipping can be expensive but you can usually bid a lower price that off sets any of the fees.

Chairish has become my go to shopping site for unique furnishings and home decor. I used it to put together a beautiful selection of vintage barware including Pierre Cardin rocks glasses, a Dorothy Thorpe cocktail pitcher and several vintage ice buckets. And now they have an augmented reality tool that you can use to see if a piece of furniture or art will look great in your home. I used it to see how a lucite lamp would look in my living room. Perfect! The lamp looks great and it is so much fun to shop that way!

Bought several things from Chairish and always have had good experiences. Like that it's curated. Stuff is easy to find. Make An Offer is a great option. Any questions I've had, their customer service team has been quick to respond. Great experience.

Despite being well merchandised, the complete lack of transparency on this site makes me not want to transact with them. As if the 20% charge to sellers is not enough, Chairish also hits the buyer with a "Service Charge" of about 3%. Unless something has changed recently, nowhere on the site is this clearly quantified.

In addition, their shipping charges are often preposterous. They hide behind a canned reply:

"We do understand that in many cases our flat rate shipping charges may seem high as compared to traditional retailers. We do not mark up our shipping costs but most of our listings are one of a kind, preowned and unpackaged. As a result they require professional packaging to ensure that they make it to their new home in one piece."

If it is not them that is marking up the shipping and handling, someone is and they certainly are not providing any oversight to ensure the charges are fair.