Chairish

I experienced obstacles in my attempts to withdraw funds from the investment platform. It quickly became apparent that the website I was dealing with was fraudulent, particularly due to their incessant demands for further deposits. After reaching out for help, I found several online accounts associated with A - C - T - I - N - V - S - T - L - T - D.C(0)M. The knowledge gained from these accounts was instrumental in facilitating the recovery of my entire investment.

I received my first purchase today. It is a triple chinoiserie dresser. I paid $650 for an exquisite piece of furniture. It arrived spotlessly clean and in excellent condition. The driver, Rod was very nice. I have 4 other pieces coming and I can hardly wait. I could never have found this without Chairish. I plan on selling some pieces, too. Chairish, you make furniture shopping amazing. While others are waiting 3 or months or more for pressed wood from inexpensive furniture stores, I am looking at my beautiful dresser that came in 2 weeks. I would love to keep you as my own secret furniture place, but that would be selfish. I hope everyone keeps up this kind of quality recycling.

I have found some amazing items for a great price. Your individual experience will depend on the seller you're dealing with. Two items I ordered were promptly shipped and arrived in the promised condition. The seller for another item is taking their time. The main thing I don't like is there is a "logistics fee" you have to pay when you check out that is not disclosed beforehand, which has ranged from $29 to $70. I haven't seen this on other similar sites and is ridiculous when you consider they're already collecting a commission. I'd love to keep shopping here, but I'm going to preferentially use 1stdibs until they get rid of the logistics fee.

I purchased a light for my island on Chairish. Received it on a Tuesday, broken. I immediately took pictures and contacted customer service. I received an email back later that day detailing what photos they need. Didn't hear back after sending many photos. By Saturday I emailed back asking for an update and how I can finish settling the matter. Heard back that evening that they need more time to "research" the situation. Here it is over a week later and no word from them. When you call you WILL NOT get through. They make it seem like they have SO MANY calls and they will get back to you, but that remains to be seen. I'd think long and hard about ordering from Chairish. Is it really worth the headache when your expensive item arrives broken and you want a refund? It has seriously been a colossal waste of my time. AND it's still sitting on the floor in my kitchen where I went to unwrap it and realized it was broken. $#*!s.

The reviews on Chairish are extremely poor and rightfully so. I had an awful experience and customer service seems interested in only your money. You will be charged on both the delivery and return of an item such as a carpet, even if the seller misrepresents the condition of the item. The color of the rug I got did not match what was in the online pictures at all. I still had to pay over $500 for the delivery and return for a carpet that I returned. They should offer free shipping and return for higher priced items. People have a right to return an item for little or no cost if it's not what they bought. Go with eBay.

For the jacked up prices and inflated shipping and handling, you might expect to get items that are clean and in good condition. Don't count on it. If there is a unique item you absolutely must have, maybe give it a whirl? But otherwise steer clear. I ordered a sideboard and got it in about a month (not great but ok). It was filthy (black and yellow residue, plus dust which is NBD). AND it smells like cigarette smoke. Still. Based on others' reviews I doubt I have any recourse except to keep cleaning and hope for the best.

I purchased a vintage coffee table. It was advertised as possibly having small defects or signs of age and unaltered, but instead had two huge cracks/breaks across the entire table. The cracks/breaks were poorly repaired and two braces were hammered into the underside to keep the table in one piece. Also, an unknown substance was applied over the original finish in an attempt to hide the cracks/breaks in the table. This substance melted in the heat during shipping and adhered to the shipping materials. When the shipping materials were removed, pieces of the finish were pulled off. The table was sticky, congealed and gunky. I sent Chairish photos and they have stated they will return my money "once the item is picked up" by a shipper - no date given. They are absolutely scammers and are aiding this seller in perpetrating fraud.

I've been a Chairish shopper for awhile and usually I am satisfied, but my latest purchase never arrived. And after going back and forth trying to get my refund, I finally had to file a fraud claim with my bank to get my refund. This is the second time I had to get a third party involved. I purchased a $2,500 French barometer and when it arrived, it was damaged through shipping. I felt it wasn't wrapped properly for such an expensive antique from the 18th century. Again, after going back and forth with Chairish and contacting the BBB, I got a refund. This has been my experience with Chairish so good luck!

I am a regular consumer/seller online. I use Mercari, Poshmark, and ebay. I went out on a limb to give Chairish a try as a buyer... it has been the worst experience! Chairish doesn't make their sellers ship in any required amount of time (my purchase shipped over a week later) and the claims process to get a refund is a nightmare! Their customer service is outsourced internationally and is so slow. I will never buy on Chairish again.

I have some experience buy antiques on a global basis and recently came across the Chairish website and thought I would try it out. Without an exception this is the worst site I have ever dealt with both in terms of product quality and shipping. I purchased 4 items and with out exception they are all not what their images on the website propose to be. For example one item a copper planter (see pics). It came completely damaged and I later found out they shipped it in a bad to our re-shipping agent. I bought a tray that says origin USA only to find out it was made in China and it is badly painted. I bought an art deco tray in the image and description no mention of damages which they tray (but it was the least damaged and I am okay with it). Clearly Chairish is responsible to it members to make sure are not deceiving the public.

Well, my order was delivered, but so severely damaged (both front legs broken in three places, one drawer jammed shut with probable damage to the drawer molding, missing trim exposing bare wood) I had to refuse delivery of this beautiful, unique item. In removing it the delivery personnel damaged my solid mahogany living room floor. I paid Chairish $2,174 on May 13 by credit card (including $399 for the worst delivery I have ever experienced) and today, June 30,2019, they are holding all of my money and not offered to fix the floor. They have required me to spend hours taking, resizing and sending photographs. A very sad experience.

Absolutely horrible! Stay away! Item came damaged. The company wont take responsibility.
I believe many sellers ship off their defective items then blame the movers, etc... It's been a horrible situation, spent over 2 thousand on a console and no response.

Ordered an armoire we loved on January 13 and received an email labeled "shipping update" that night. The email stated "deliveries typically happen very quickly following pickup (5-10 days)." Another email had stated "In-home Delivery items will typically take 3-6 weeks." We finally received it March 30. Maybe not a typical result, but keep your eyes wide open and be ready to wait twice as long as they say.

Chairish has a lot of variety in their listings and I'm sure the individual sellers are great. But the whole point of using their service is to arrange the logistics, and unfortunately they're terrible at that. The moving service damaged my stairwell when they delivered a dresser I purchased. By some miracle, the dresser wasn't damaged. I took photos immediately afterwards. After three emails and three phone calls, complete with the usual "let me transfer you" and then hanging up on me, I got an email a full month after my delivery saying they would not reimburse me at all for the "white glove delivery" fee. What an awful experience.