CellUnlocker.net

Hello CellUnlocker.net?
How much time to get new updates coming for softbank carrier? Bcoz my iphone 7+ unlocked

Order ID *******
Regards
Prem Sen

Price is 20-30$ more high that every other company, the delay 3 to 5 days is very inadmissible and by the far CellUnlocker refuse a refund after only one day of order.

Go to local unlocker or other but never go with cellunlocker

After 2 failed attempts to successfully pay for my order with my visa, I found 2 charges of $1.11 from Paypal on my visa account. After numerous emails back & forth with Cellunlocker.net support, nothing was resolved. I found their support staff arrogant, obtuse and entirely unhelpful, constantly directing me to resolve my issue with either Paypal or Visa. The charges are still on my account. Garbage customer service IMO.

I wanted to unlock my iPhone 5C that was on rogers. Cellunlocker advertised a 1-5hr turn around time. Which they say they don't promise (then why mention it)

What should have taken 5 hours took 5 days! Before i got my unlock
Which worked well once i got it. But man was it frustrating.

I emailed and chatted several times. And each time they said tomorrow it will all get done. Or we are experiencing heavy load. Bla bla excuses. I don't know if i will use them again.

My advise. Assume it will take a week. And then when it shows up it will feel early

Poor-Poor Customer Support

Very poor customer support. You get a standard per-written form letter if you use their online support. They simply do not answer any support phone calls. Yes, it's an option, but if they never answer the phone it's not real. If I got any feedback through email, it was obvious things that were nothing to do with what I asked.

They did provide a code that unlocked my phone, but more is expected if you have problems.

I placed an order this morning. When can I expect an e-mail with the instructions. Are you providing support on Saturday and Sunday. Why is it so difficult to talk with your customer service on the phone?

Haven't written a review in a while but felt compelled to do so after this poor service, the only reason a second star is there is because the code was delivered. Initially on the site the turnaround time was within 2 days after which I contacted support and got poor service replies and snag remarks like can I just wait. Even after I asked for a refund because it took too long, they never gave me it. Never again will I be using their services and I hope this review proves to be helpful to others in the future.

It worked but I had to wait one week

If your iPhone is locked by Rogers or Fido, don't use this Cellunlock.net because it is too expensive. Call directly Rogers or Fido to unlock you phone for only$50.00 whereas cellunlock.net will charge you $129.99.
Don't you know that in Canada carrier can hold your phone only up to 3 months and after that they should unlock your phone for a charge depends on the carrier. Rogers iPhone for $50.00

The first code didn't work, and i couldn't get a hold of anyone by phone. Several hours later and after a long time on hold I finally spoke with someone... although i was already roaming in the US by this point, and I had to spend $15 on roaming charges. They admitted that they had sent me the wrong code. The support guy was really friendly, though.

Service was fast, they sent my unlock code for my Note II in about an hour after placing the order. Could not get options 2-4 to work. Called them, after waiting on the phone for over an hour, i got a tech who told me" your phone is too new, you have to use option 1" which is put another carriers sim inthe phone to unlock it. My argument is that this is never explained or detailed on their website. You dont find out until after they get your money. The code I spent 25 dollars on may or may not work, i have no clue. I will never do buisness with these guys again, they "buy" the codes from someoen else and resell them according to their tech. Coulsnt give me a refund and basically said. Too bad. SCAM ARTISTS!

First email reply said 3-8 business days, second email said 3-10 business days. After 10 business days I was told to be patient, maybe next week.

Their rates are too expensive. I was checking their rates for Samsung Galaxy S4 locked with WIND. And they are charging 34.99 (which is too much).

There is another website www.unlockgsmcodes.com; they are charging 18.99 for the same thing

It's been 16 days and no second email back. Instruction said to wait 5 to 15 days and wait for second email. Had iPhone 5 lock t mobile and still waiting. They can at least work on their communication if something is wrong. My login is say still processing. First time using cell unlock and the last time.