Called customer service 3 or 4 times to cancel my order. No response, no return call receivedrosen
I received my items in a timely manner and they are exactly what I wanted/needed.
The service reps with CO are very nice and helpful and willing to solve problems.
Super Easy to deal with and I got gift as well, my order arrived Extremely FAST,
I was pleasantly surprised! I would recommend them to EVERYONE!
Sent a replacement cord that was only 3 foot long, needed the 6 foot one,
I love my LG V10 case. It came in super fast and I have not had any problems with it.
I got exactly what I wanted quickly and easily at a great price. Thanks:-)
I had to get a new phone so I need to return all my Note 4. I will be ordering the edge 6 soon..
UPDATE:
I CORRESPONDED WITH A ONLINE SITEJABBER FROM CELLUOUTFITTER WHO WAS PROFESSIONAL AND RESPONSED IMMEDIATELY GIVING ME RESULTS WITHIN 2 DAYS. I WAS ISSUED A STORE CREDIT AND OFFERED FREE SHIPPING ON MY NEXT PURCHASE. THANK YOU TO THE UNKNOWN SERVICE REPRESENTIVE THAT HANDLE MY SITUATION WITH UPMOST PROFESSIONALIZM.
Ordered Samsung 8 plus cases which their quality was not as shown in advertisement and immediately requested a refund slip to be sent so to mail back. I was contacted by Anette, of cellular outfitters.com 12 days ago, who offered me a no charge process on a replacement item. I chose an item that was 10.00 more and stated I would pay the additional charges. Again, that was 12 days ago and within the last 21 hours of my last email I have not hear from her or anyone from my correspondence. I would refurn the items for a full refund if they provide the label for the return of the samsung cases for a full refund. But to date no one has responded. I will sit this here until I hear back and make any corrections needed for a fair review.
I got the charger that I needed.
But, you folks send out way tooooooo many e-mails
I never got my packets and when I ask for a refund they refuse to give my money back
I returned the item I ordered. Did not fit my phone. Still waiting for refund to credit my card.
I received my item a lot faster than I thought the only problem is the case doesn't stay closed.
Great timing on delivery, and my product was in mint condition great job!
Great experience. It was easy to order and everything was delivered on time.
Was not told that order would not be sent together. Tempered glass was cracked when it arrived.
Ordered on Mon, delivered on Thursday, can't ask for more than that!
Great fast service and I like the responsiveness of your customer service.
The little stand on the cover was broken at arrival, substandard product.
Overview
CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 242nd among Mobile Phones sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Dee! We are so sorry that up until now you are still awaiting a response from our returns team, we would like to help, we sent you a private message so that we can fix your concern as soon as possible