CellularOutfitter

My purchase included a free stylus which was not sent with my order. I requested it be mailed separately, and they responded with a discount code for future purchases. I said no, I want my original order please, and they said, discount code is all you get. So, they didn't fulfill my order and then told me what would be acceptable recompense for their failure. Now they are ignoring me. This is a bad company with no integrity.

I placed an order with this company for cases and screen protectors for two phones. I made sure I ordered the right products. They sent me the wrongs items. I contacted them and they were very rude and said I ordered the wrong items. I set up a return and shipped the order back to them. They NEVER processed my refund! Stay away unless you like to be Ripped Off!

I ordered the wrong cell case, and not only did they replace it for me free of charge, but they also added $5 to my next order when I ordered the next one. Amazing... I though great customer service in America was dead. DLB in Arizona

I was under the impression I would receive a 30% discount on any order over $30.00 sent to my email. I was wrong about that, and Pauley responded in a timely manner. I've used Cellular Outfitter several times, and this is the first time I've experienced a little problem. All is well:-)

One case, 2 weeks! Not alone charging me more for shipping (that I wasn't informed of), it took 2 weeks to get me my phone case! They should be ashamed of themselves. I have also tried to "unsubscribe" for over a week and I am still getting bombarded by emails. Good Grief!

I got a cellphone carrier for my iphone but ordered the wrong size. When I contacted support, they were very quick to respond and led me to the correct size for my mobile phone and are sending me another one right away! Great outfit, great customer service and very helpful. Laura

Issues with the website so i reached out to them by e-mail and within 9 hours i had received 2 emails and a phone call and was able to complete my purchase along with a discount offered by the company. The customer service was awesome. Highly recommend this company. Thanks team.

I ordered a clutch from them and it had a problem with the zipper.As soon as I contacted them about it. Bingo they got right to work and replaced it for me. I have bought from this company a few times before and everything was wonderful. Great prices and customer service.

Very good overall. The only problem was a screen protector that I got. It was for an older galaxy s4 so it may have been sitting around for awhile. I could not get one of the tabs off that are pre affixed on it. I finally got it off but could not get the sticky stuff left behind off so I had to throw it away.

I purchased a phone cover and a glass lens cover.The case was fine, but the glass was sent in an envelope and was broken and not usable upon its arrival. Should have been packaged better to prevent this. Now I am out a $8.00 screen glass.

They have great accessories for half the price or more you would pay in stores. They exchanged something that broke no questions asked. GREAT customer support and I will always go to CellularOutfitter before anyone else. Great prices and great customer support, you can't beat that.

Love the convenience of having a dual duty phone case that holds credit cards and other miscellaneous items, and protects my phone. Unfortunately my magnet clasp doesn't not hold any longer and I have resorted to use a rubber band to keep the the case secure.

I ordered two cases and only received one. They said the other one was on backorder and would send it as soon as they had a back in stock. Now they're saying they won't refund my money or give me another case because it's being longer than 90 days. So that's how they scam you out of your money. Either give me my money back or send me a new case!

I purchased a phone cover for a Samsung A10E and was sent the wrong item. I have contacted them 5 times and get the same email response that someone will be contacting me and nothing. I don't believe the positive reviews. I think that they are fake postings. I've worked for companies that do this or pay a company to do it

My order got to my mail box and shipping envelope was split open. Thanks Battery and the pen were missing the only item left in the envelope was 2 dollar screen saver. I have snt emails, voice messages and several attempts to reach SUPPORT and have gotten no reply. Will never order or purchase from them again

I purchased several items and the package (a small soft envelope) arrived via USPS and was crammed in the mailbox. My shatterproof screen protector was trash when I opened the package. The charger and phone cases were OK but one did not fit phone as advertised. Guess you do get what you pay for. Live and learn.