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Casa Gear

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California
1 review
0 helpful votes
Follow Rocky M.
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As I had to purchase some products for kitchen space, I selected wildorchidquilts.net on my friends’ recommendation. But it appeared even more reliable and convenient to what I was said about the website. All the products were made of quality materials and attractive design. Besides, it has a great range of products that I got it much convenient to find my choice.

Date of experience: November 17, 2015
Florida
1 review
2 helpful votes
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I recently ordered a console table form Wild Orchids quilts. The table was extremely hard to assemble and some parts of it could not be assembled as it was defective and the parts could not be fitted together. I emailed the customer service to return the product and got an answer that they would not reimburse the shipping. The shipping was costing me more than the cost of the product itself. They are selling defective goods and not covering shipping costs because in this way the customer is stuck with a bad product since he/she cannot return it due to the shipping costs. Please stay away from this company. They are cheats!

Date of experience: February 2, 2016
Tennessee
1 review
16 helpful votes
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I ordered an awesome desk 1-7-2018. The desk arrived 1-18-2018 without instructions, drawer pulls and guides/slides. I called the number on the instructions and was told they would order. I've had to many contacts to mention and only asked for the parts I paid for and still have not received as of today 2-14-2018. Now I want my money back and I was told i would get that also and surprise no money. M. Bisht and Raj from Casa Support Support team have been trained well to not help your customers as they say they will. Call it what you want but it is not truthful and just wrong. I am now out 300.00 because I had to purchase slides/guides and drawer pulls. Total Crap! If you want to call me my number is *******918.

Date of experience: February 14, 2018
Arvind S. Casa Gear Rep
over a year old

Dear Kristie,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall get back to you soon!

Regards,
Team Casagear

California
1 review
0 helpful votes
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Apart from an attractive range of products, WildOrchidQuilts has a good management and communication channel. I have a good experience with the online retailer who delivered my products with safety and security. In addition, the professionals were also much cooperative, as whenever I phoned them they answered very pleasantly.

I would recommend wildorchidquilts.net for purchasing products for home décor.

Date of experience: November 10, 2015
California
1 review
0 helpful votes
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It took merely 5 days to have my product that I had purchased from wildorchidquilts.net. Really, it was a fantastic delivery facility what the retailer had promised. With utmost safety and security, my product reached my home within the stipulated timeline. Moreover, they were much friendly whenever I tried to talk regarding the shipment.

Thank you!

Date of experience: November 6, 2015
New Jersey
1 review
2 helpful votes
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I love casagear
August 30, 2017

I purchase a classical wall décor from casagear and the sell price is exactly what you see on website with free shipping, so you can see the total cost exactly right away and it delivered within due date. I always expect 2 days shipping from my order date or fast shipping. Happy with services...

Date of experience: August 30, 2017
Indiana
2 reviews
0 helpful votes
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Great Service
March 2, 2019

Shipping was quick. Due to the price of the bed my expectations were low. I was shocked at the quality of wood used. The craftsmanship is beautiful. Using real wood you will have detailed makes that enhance the beauty of this bed.

Date of experience: March 1, 2019
Andrew F.
Massachusetts
1 review
2 helpful votes
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Horrible Service
August 25, 2015

I ordered a couch from Wild Orchids two weeks ago and received a confirmation email stating they would contact me to setup a delivery time when the item left the warehouse. A week later I hadn't heard anything yet so I checked my order status on their website and it said my order was cancelled. I did not receive a phone call or email notifying me of this. I called their customer service to find out why, and after 15min the representative just told me it was cancelled because they were out of stock. Needless to say a week later they still have the same sofa listed on their website saying it' in stock... They are not professional, don't waste your time here.

Date of experience: August 25, 2015
India
1 review
0 helpful votes
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Great quality product
September 22, 2022

One of the best place to shop for home decor and furniture products. I have purchased a coffee table and I have received it in perfect condition. The product is amazing and I am enjoying using it.

Date of experience: September 22, 2022
Texas
1 review
1 helpful vote
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Reliable delivery system!
November 23, 2015

I would like to recommend wildorchidquilts.net for its reliable delivery system. I got my products within given timeline with the utmost safety and security. It was a great experience with the retailer.

Date of experience: November 23, 2015
Georgia
1 review
1 helpful vote
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I ordered for round leather ottoman stools from the site and was quite fuzzy about the product quality. However, when the stools got deliverd to my doorstep on the third day of my order, I was literally impressed. And for their professional approach while I inquired about the product, they just not deserve appreciations, but recommendation as well.

Date of experience: June 21, 2016
North Carolina
1 review
2 helpful votes
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Excellent Collection
April 18, 2016

I was looking for stylish and decent bar table for long time and finally found it at WildOrchidQuilts. I must say they really offered the unique and outstanding quality product to me worth my money. They delivered the table in a finest packaging with quick shipping service. Thank you, WildOrchidQuilts for this outstanding Glossy Black Bar Table which has added elegant charm to my home decoration

Date of experience: April 18, 2016
Texas
1 review
1 helpful vote
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I had some bitter experiences with inline retailers just because of their delivery procedure. But when I tried wildorchidquilts.net on the recommendation of one of my friends and it was really unbelievable. I got my products within the stipulated timeframe with great safety.

Thanks and looking forward to visiting you soon!

Date of experience: November 29, 2015
California
1 review
0 helpful votes
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I was really surprised to see the price of products on wildorchidquilts.net. I went through so many online stores, but didn't get anyone with such price range. With making any delay, I placed my orders and made a substantial saving on my budget. In addition, they shipped my products with the utmost safety within given timeline.

I would always like to visit the online shop for my further shopping.

Date of experience: November 17, 2015
Illinois
2 reviews
13 helpful votes
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I liked a fountain and did a price search on it. Wild orchid had the best price on it that I could find. I had ordered it on 7/5 and received it on 7/13, in time for our big summer party on 7/18. It looks great on my deck and adds a nice touch. Received a lot of compliments. I'm very happy with my purchase and the price.

Date of experience: July 24, 2015
Michigan
1 review
1 helpful vote
Follow S M.
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I ordered a sand timer for my husband as a Christmas gift. It is beautiful. It was shipped quickly and packed well; it arrived in excellent condition. I am overall happy with the shopping experience I had with this company, with one exception. When placing the order, there is a box for comments. I wrote in that box that the item was a gift for a family member who lived at the same address where it was to be shipped. I asked that there be NO identifying information on the box which would disclose the contents. Sure enough, when it arrived, there was a giant sticker (pull tag) on the box that had a detailed discription of the contents. I'm sure the surprise is ruined, but will give it to my husband anyway as I know he will love it.

Date of experience: November 25, 2015
Ohio
1 review
3 helpful votes
Follow Nick K.
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Horrible. Ordered a furniture piece 3 weeks ago which after 4 days said had shipped and payment was collected. 3 weeks later hadnt received anything, the table, an email, Nothing. Finally called and spoke to someone who after 20min on hold said the item was discontinued. Was never notified or reimbursed. Said he would issue a refund and a refund confirmation email. Never received an email, praying I get my $ back! AVOID!

Date of experience: September 5, 2015
Washington
1 review
1 helpful vote
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I wanted to gift something unique to a close buddy of mine and I reached this site. I ordered for a retro saxophone and later on I changed my mind to a gramophone. I requested to change the product. The saxophone pick up from my home & delivery of the gramophone happened in just 2 days. Cheers to Wild Orchid Qullts team!

Date of experience: July 14, 2016
California
1 review
0 helpful votes
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I have a good experience with wildorchidquilts.net, as I got my orders within the stipulated timeline in good condition. I placed an order for window curtains and within minutes I got a confirmation e-mail from the retailer. It was amazing to have my purchased product with high quality and eye-catching finishes. It compliments my home with increased elegance.

I would like to thank wildorchidquilts.net for providing my product with care. Looking forward to visiting your store soon.

Date of experience: November 6, 2015
India
1 review
13 helpful votes
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My Preferred Store!
September 5, 2016

I had pleasurable experience from wildorchidquilts. I had ordered one Traveller hand bag from wildorchidquilts. I got that product at reasonable price with some discounts. I am very happy with overall services of this company. Wildorchidquilts is real and authentic website...

Date of experience: September 4, 2016

Overview

Casa Gear has a rating of 3.7 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Casa Gear most frequently mention customer service, home decor and coffee table. Casa Gear ranks 26th among Furniture sites.

service
55
value
53
shipping
54
returns
47
quality
52
This company does not typically respond to reviews
+41