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Casa Gear

How would you rate Casa Gear?
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India
1 review
26 helpful votes
Follow Jessica W.
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I fell in love with the designs and the concept when I saw the products online. I have purchased a coffee table and a storage cabinet as well and honestly I am very happy with the products, service, and importantly their prices. I did visit other sites for comparison and I felt that Casagear products were fairly priced.

The products I ordered arrived in time and I was amazed by the quality of these products. In the end I would like to say that it is indeed worthy and reliable to purchase furniture with Casagear, but make sure to use coupons so that you can also get an attractive discount in your final amount just like I did!

Date of experience: May 26, 2020
India
1 review
11 helpful votes
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Never had trouble using Casagear, there are just good at what they do.
Their customer service is good, the return process easy and delivery is great! Prices are good, so just have a good look around the site for the best one.

Date of experience: June 10, 2018
Texas
1 review
2 helpful votes
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I've been using Wild Orchid for over 2 years and I'm extremely impressed with their professional attitude and approachable manner. Choosing best household items and decor isnt that easy, but they consistently understood my needs. They've always got it right first time - and on time. Five stars to Wild Orchid.

Date of experience: May 9, 2016
Georgia
1 review
1 helpful vote
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Wildorchidquilts has competitive prices, and you will get best prices. There are a lot of high quality products selling from reputable companies. I bought Lattice Vinyl Office Chair from here and got great deal. Overall, its services are satisfactory.

Date of experience: August 30, 2017
Michigan
1 review
15 helpful votes
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The item we ordered was severely damaged when we received it. I have been emailing back and forth with a representative for a couple months. It took 6 weeks to finally agree to give us a refund. I have yet to receive the refund and now the customer service lines goes to a voicemail and no one has returned my call. The Easy, No Hassle Return Policy statement on their website is a complete lie! I have had nothing but horrible service and will never order from them again!

Date of experience: February 1, 2016
India
1 review
12 helpful votes
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Satisfactory
October 13, 2016

I ordered 2 set of bed sheets for my home. The prices were too reasonable hence I didn't expect much good quality. But I found that the quality was not bad after I got the order delivered at my home.
Will try shopping again with them!

Date of experience: October 12, 2016
Pennsylvania
1 review
1 helpful vote
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I ordered a wooden nautical chest on June 5th and it still hasn't been shipped. I've been billed and paid for the item. I called last week and they said they would send it back to the warehouse. I have heard nothing since. Horrible customer service.

Date of experience: June 20, 2016
Texas
1 review
1 helpful vote
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As I had a very miserable experience with online shopping because of poor delivery system, I was a little bit suspicious regarding the services at wildorchidquilts.net. But it was unbelievable. I got my product on time with the utmost safety.

I would be coming again to purchase other products!

Date of experience: December 14, 2015
California
1 review
19 helpful votes
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Dishonest
July 16, 2017

I made a purchase of a dining set as advertised, they stoped the delivery saying it was damaged only to find out that they were only selling the table when clearly it read SET. Then they said they didn't have any chairs that they don't even carry chairs. Hours later I see the exact SET on the website for double the price. Very dishonest company/business. Never will buy from casagear wm nor recommend to anyone!

Date of experience: July 16, 2017
Arvind S. Casa Gear Rep
over a year old

Dear Abbi,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall get back to you soon!

Regards,
Team Casagear

Massachusetts
1 review
8 helpful votes
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I do not recommend this company. I'm not sure it even is a legitimate company. I ordered a quilt and shams two weeks ago and have not received it. My credit card obviously was charged the day I ordered it. One week after my order I emailed to check the status and was told the item was being shipped that day. I received a tracking number that "information" had been submitted to FedEx. After one week FedEx still had not received the actual parcel. Once again I emailed customer service and have received inaccurate and inconsistent responses, but no tracking number with an actual package shipped and at this point very little hope that I will ever receive my items. I plan to cancel the order. Hopefully they will be responsive with the refund, but I'm not optimistic.

Date of experience: February 26, 2014
India
1 review
0 helpful votes
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Best in quality
July 6, 2024
Updated review

I recently purchased the Modern Bar Stool for my kitchen island, and overall, I am quite pleased with my purchase. It has a sleek and contemporary design that fits perfectly with my kitchen decor.

Date of experience: July 4, 2024

Best Quality Product
April 21, 2022
Previous review

I have purchased an accent table from Casagear and I found it really good. Quality is the best and delivery was on time.

Date of experience: April 20, 2022
India
1 review
8 helpful votes
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I've done so many shopping there that I don't know how many! Overall, they have a really good customer service, nice products, nice and ergonomic shopping system.
It provides us many offers and discounts. So this is very best site to buy best. And it is very secure to buy any product.

Date of experience: April 3, 2018
GB
1 review
10 helpful votes
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Reliable Services
May 23, 2017

I had a positive feedback for this website, I ordered Stylish Multipurpose Metal Wood Cabinet and receive within due date with good response from customer support. Fully satisfied with their professionalism.

Date of experience: May 23, 2017
India
1 review
0 helpful votes
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I had a wonderful experience and received wonderful customer service as well. I was able to view a wide range of various types of furniture items. I enjoyed shopping for a gorgeous wooden nightstand and would definitely shop again. I love the price and I liked that the furniture was high quality, unique and fit my bedroom spectacularly!

Date of experience: April 14, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Julie,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Tennessee
1 review
2 helpful votes
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Do not order anything from this site! I placed an order 10 days ago. Order status still has not been updated on their website. I've called 4 times in the past week. First, they needed to verify the shipping address. Next, they said it would ship soonest. Then, they said it would ship yesterday. Today, they first said the order was cancelled due to suspected fraud. Then, when I asked to speak with a manager, they said he was in a meeting, but they were able to discuss my order with him. The story changed; now my order was cancelled due to the item being discontinued. I still have not received any official update, nor has my credit card been refunded. I was told the supervisor would contact me; he has not. They have not responded to my email.

Date of experience: October 14, 2015
India
1 review
0 helpful votes
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When I placed my order for a king size quilt on wildorchidquilts.net, I was not sure for on time delivery. I expected to get the same after 7 days. But they wronged me by sending my quilts within 5 days. It was really surprising to have my product within stipulated time frame. And the product is truly of great quality.
Thanks and I strongly recommend this company.

Date of experience: October 16, 2015
Washington
1 review
2 helpful votes
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Amazingly Worthy
August 22, 2016

Looking for some decor products for my home, I landed up on the website. I was too apprehensive about the quality of products while placing the order looking at their competitive rates. But I'm more than happy with the product quality now at such worthy prices.

Date of experience: August 22, 2016
Georgia
1 review
1 helpful vote
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Just received my King size quilt, and I'm delighted. The color is rich and I can't believe the softness, better than I expected. So much so that my daughter has relieved me of it and I need to order another.

Date of experience: September 22, 2017
California
1 review
2 helpful votes
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I ordered a piece of floral décor from WildOrchidQuilts for the upcoming weekend party at my home in Florida. I was worried that may be they wont be able to deliver it on time. But, I was pleasantly surprised when I received my package within 4 days. They really offered very quick shipping services and there is no doubt the products are awesome.

Thank You WildOrchidQuilts!

Date of experience: April 18, 2016
India
1 review
1 helpful vote
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Not bad at all
October 13, 2016

In search of a king size quilt, I somehow landed on this website. Though quite apprehensive while placing the order, however I did it.
But after I received it, I must admire that the quality is quite good in the given prices.

Date of experience: October 12, 2016

Overview

Casa Gear has a rating of 3.7 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Casa Gear most frequently mention customer service, home decor and coffee table. Casa Gear ranks 26th among Furniture sites.

service
55
value
53
shipping
54
returns
47
quality
52
This company does not typically respond to reviews
+41