CarParts.comReviews 1,216

Really pleasant and helpful employees helped me with my purchase. Great prices too! I'm still waiting for my part but the tracking my package is really awesome.

I appreciate the good quick service for the part I ordered over the phone. I had called to order and my credit card wasn't filled to allow the sale to be processed. The service representative was curtious as I had placed him on hold for 12 minutes as I called my bank.
I'm placing all my orders thru Cartparts.com

I ordered a new part for my wife's car, their website said that it was available. Within 24 hrs, I was emailed stating that item was out of stock. Please keep the inventory availability on your website up to date. I needed the part asap so I had to go through a different company to order the part.

I ordered this bumper for my truck and nowhere in the product detail does it say it's for a dual rear wheel truck. It fit fine but the plast is shaped different so it leave a large gap under the tailgate. The "powder coat" is very thin.

Ordered on 14 July 2018, truck broke down last week, August 7th and seemes like a fuel issue. I replaced the fuel pump and got me going. Same happened today 12th August and i looked under the hood and found that this egr sensor had melted and melted 2 other hoses along with it. Several hundred dollars of f*@# up due to this part!

Item arrived in 3 days super fast now I will have mechanic put them on for me great price I will be a repeat customer with service like this.

Costomer service is prompt and helpful. Parts are easy to find, priced reasonably, and almost effortless to place order. As long as you give the correct email the first time lol.

They don't ship on weekends but they'll contact you on Sunday and ask for additional payment to escalate or expedite an order. My 2 day took 6...

I ordered 5 days ago and it hasn't even shipped yet! Next time I will order from local parts store and get it the next day!

Easy to order and good prices. I was clearly show what the part was and what vehicles it would be compatible for. Confident purchase experience.

Auto Zone- O,, Reilly's- Advance - Napa - and many local auto parts houses all were twice or more than twice and yes I have to wait a few days but it's worth it to save over $ 100.

Do not use thesis company there call center in in the Philippines and they cannot connect you to anyone in the US.
They sent the wrong part and then a pain to get resolved.

On two orders my experience has been fine. They had the best price online and the customer service responded when I needed the address changed. Would do business with again and again and again.

I ordered a drivers side power window switch panel for a 2012 jeep liberty. The price I purchased it for was very reasonable. When the part arrived I replaced the old one and it works like a champ. I will definitely use this website for all of my car part purchases going forward. The part arrived a day early as well.

I spoke with benjaman on phone and ordered a crankshaft sensor. He was very professional and made me feel comfortable with my order. He even gave me a slight discount so I could use my debit gift card. I will definitely order parts from your company from now on.

Bad customer Service. They don't honor the quotes that are given! Shipping and handleling fees are through the roof! Overall very bad experience!

First time using carparts.com. Great price and fast reasonable shipping. Will use again in the near future.

KNOWLEDGEABLE, helpful, courteous - part ordered was incorrectly labeled by mfg (door window motor- panel has to come off - no window operation as a result and a big bother till right part is received) -They handled all matters- refunding, exchanging, etc in 1 phone call

The hyundai dealer quoted a new mirror price of around $500 and I ordered the same quality mirror for $90! The dealer also was tacking on an additional $300 for painting. I ordered paint from another place for $15. I replaced mirror in about 5 minutes. What a deal!