CarCovers Reviews Summary
CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
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Fitted perfectly, good quality car cover... worth every penny
Product with lifetime warranty disintegrated in two years. Not worth the time or money. Customer service is nothing but excuses for a horrible product. Money and time wasted.
My original order was for a 99' Silverado, Standard Cab 2 Door, Short Bed (6') Gold Shield 5L Cover... sale priced@ $199.99
It's not like I have a "one of a kind truck" that I need a cover for... It's a 99 Silverado 1500 Short bed! The first cover sent was for some large truck, like a 2500 extended cab 4x4... The second one sent looks like it's for a Honda Ridgeline or extended cab truck. Not sure what it would fit, but not my truck! (see pictures)
Like others have said about Costumer Service... true to the letter. Called, during working hours, to see if the cover sent was the right one for my truck. I figured that they could, when I gave them the SKU #... but they wouldn't even listen. They said I'd have to send an email, and pictures.
The only offer they gave me was $30 and I can keep the cover! After several emails I reached an agreement for 40% refund and I get to keep the cover. Wow!... First big rain and I'll have a swimming pool!
The other bad thing is I still don't have a cover that fits my truck
It's a shame that they can't fill an order correctly... and to screw it up twice is unacceptable.
Without a doubt the fastest and easiest online shopping experience ever! Thank You!
Order process was very easy, delivery was fast! Overall quality is good so far, but time will tell as what I ordered is the 10-year cover. Overall fit is good, but Customer Service sent me a free pair of wind-straps after seeing how it fit on my vehicle. Will likely purchase another cover, only this time have it custom-fit to the vehicle versus semi-custom fit.
I am extremely happy with this product's fit and material. The car looks as good with the cover on as it does with it off!
Unfortunately I had to send it back and ask for a refund. I bought it for my wife and she just didn't want to deal with taking off at 300am when she went to work. A very good experience dealing with everyone I have no complaints. Just waiting on my refund
Quick & nice customer service. They contacted me because of modifications to ensure the correct size cover was sent, very happy!
Easy shopping and great price.
Very informative with product info. It made it helpfull with chosing which car cover to pick. Its all about that PLATINUM. It does not get better then LIFE TIME GUARANTEED people. Shipping was extremely fast plus they show you how much they appreciate you with the FREE car care products included. Thank you so much
Repeat customer. Fast service and great customer service. Highly recommended!
Great cover, great fit and quick delivery, overall great experience, would definitely recommend to anyone
I just put it on for the first time. It hangs out past the back of the cab of my truck.
I hope the quality is better than the fit
Very good second time i purchased very pleased
When I ordered my cover they said it was in stock. Then days later I get an e mail saying it was back ordered. Weeks later I get an e mail saying they don't know when it will be available so I e mailed them back for a refund. They offered me a 10% discount if I didn't cancel and I answered no. 2 1/2 months later they shipped me the cover. It seems that even though I explicitly said NO I was supposed to contact them and confirm the word NO. They're charging me shipping charges to send the item back. I will never use their company again.
Site was easy to use and information was delivered well.
Great choices and easy check out and fast delivery.
Your website was very easy to use
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members