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CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
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Originally we were sent the wrong cover, but Car Covers fixed the issue immediately and sent the correct cover. Thank you for fixing this snafu so quickly.
It's all good.
Great fit on all cover I purchased...
Was satisfied overall, do not expect to drive the car in the winter months and will be storing it inside the garage.
Great Web-site easy to use-
Good service, fair price
I did get my refund but the process of getting approval and finally credit took a dozen emails and 2 phone calls. If you want excellent products and service contact Covercraft not Carcover.com.
The cover I bought was very easy to put on my car. Perfect fit and car looks great with the cover on. I bought the black stretch cover and am very happy with it.
Fast, easy, convenient, understandable, good price, good value. Works great, can't quite fit the Antenna hole to fit the same each time because it's not a custom fit to my Mustang GT, but its ok.
Quick to buy
I ordered 2 covers. One for a Yamaha Smax that fit's the bike well. The other cover I ordered is for a Suzuki Burgman 650. The cover is to small. It leaves part of the bike exposed. I would like to have a cover that fit the bike well. Please contact me and let me know if we can do something like I could send back the cover that does not fit and you could send me one that covers the entire bike. Thank you.
Easy selection process.
Customer Support was very helpful. They worked with me on figuring out the right size cover for a custom built vehicle.
I was happy with the ability to order the cover that we needed.
Just great thanks
Bought cover for palaris ranger cover fits awesome some of my friends are going to order one definitely order. More covers from carcovers,com
Instructional Video was easy to access
Everything seems quality. My only complaint is the bungee tie down system for the cover. It only came with enough to do half a car or tie down to two wheels.
Fits prefect
Everything was right there on the website, from reviews, to informational video's. Was very easy to order online and got here when it was suppose to be here!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.