CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Cover fits very good for a non custom cover.
Easy website quality products
Wow, my cover came quickly and is it great looking on my Vanagon. It rained about ten minutes after I had it on. It worked great as not a drop touched the paint. I was delighted that there was a zipper on the passenger side to enter the sliding door without taking the cover off and I'm very satisfied with my purchase.
Delivery was fast, cover scuffed up my blue paint on my Chevy Camaro. Sent pictures and never received a email back. Now car cover is sitting in garage with snow all over my Camaro since it blew off with the lock on it. Not a happy customer.
Easy, informative, an satisfying.
Was very pleased with order and shipping time. Was well packaged. Would use this company again!
Purchased cover for 2018 f250 crew cab. Cover came packaged nicely, and in a timely fashion. I put it on by myself, and it was clearly marked front and back. Super easy to install. I unscrewed my radio antenna and folded in the mirrors, and it fit perfectly. We had pretty strong winds yesterday and it stayed in place w/out being secured. So far, so good...
I have no problem with the product. I am unhappy with the constant barrage of emails about the product. Most of them were asking me to purchase the product after I had completed a purchase.
Thank you
What would help contact w customer
Every few days
The ability to leave message on recorded message after hours
Everyone does n t computer skill
I purchased a cover for my 2006 Mazda RX8-very distinctive body style. The first cover was way too big and although it had been over 30 days since purchased(didn't unpack and use right away) they were more than happy to replace with a smaller cover. I was ready for a hassle but they totally surprised me with their prompt responses and willingness to make the return as easy as possible once I sent a cpl of pics.
The new cover was sent the next morning after receiving shipping confirmation from their FREE return shipping label.
Not only did they replace the cover but they duplicated my whole order at no charge!
Extra wind straps, cable lock, auto rim cleaner, dusters and lots of towels were all enclosed in the replacement order!
I love the quality!
I have the fleece lined cover that keeps my car looking newly detailed :))
Like I said, I was ready for a fight and yet they went above and beyond my expectations
Thanx Carcover.com
Order #*******476
This is the 3rd cover I have purchased from CarCovers.com, and I'm looking forward to another great experience using their product. The buying experience is easy and secure and the shipping has always been prompt and accurate.
Easy online purchase, great customer service.
Very good
Shopping experience is 5 stars, quick and easy. The product was shipped in a plastic mailing bag which arrived with a 2" tear in the bag. I was fortunate that the soft car cover inside remained undamaged. In my opinion, for the price of the car cover a more sturdy form of packaging should be considered.
Appreciated the video.
Every thing great Durability is my only concern Time will tell.
Pleasantly surprised how soft the cover really was. Had bought from other companies in past and received plastic cover. This was truly soft, easy to put on. Fit like a glove on our 1956 Ford 150.
N.a.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.