CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
They fit well, look good and do the job I need them to do,. I have purchased 5 of them so far and I am happy with each one.
I chose CarCovers.com primarily because they claimed that the cover I purchased was custom fit to my car. They were correct and the quality appears to be very good. Although I do not have a lot of car cover buying experience I believe that I received a good product for the money that fits well. I would certainly use them again!
Well, Its sad but the community I live in. I can not have a car covered because its considered "STORAGE"!
So I will not be using the cover very much. :(
I got this cover for my 2019 John Deere Gator XUV835R side by side, since I don't have a barn for weather protection. My Gator has the optional tool boxes on the bed instead of the factory bed sides, the optional flashing beacon light, and optional rear bumper (that sticks out a few inches from the tailgate). I got to use the cover for the first time recently in preparation of a snow storm. It fit the vehicle perfectly despite the options (the beacon light was folded down). The 2 underneath crossover straps and 1 underneath full length strap secured this cover much better than other covers that I've had that only secured from underneath in the middle, letting wind get under the front or back of the cover and ripping it. I plan to purchase one of these covers for my 2012 Polaris Ranger Crew and my 2013 Arctic Cat 700 4 wheeler.
I pre-ordered a car cover for a vehicle I thought I was buying; paid for it; received it and the next day the first car choice did not pan out so we bought a different vehicle which would take a size larger than the one we had originally purchased. We had not opened the box but I was concerned we would have problems returning the original order and ordering one which would fit. Not so with this fantastic company. She sent me an UPS prepaid return label and told me as soon as she saw activity on the returning order, she would immediately ship the the second one. She stood true to her promise - I received the replacement before they even received the original one. As far as customer service goes you cannot beat this company and the car covers are far superior to any other I've ever owned. Thanks so much CarCovers.com we will recommend you to any one who needs an outstanding experience in customer service and quality merchandise!
Great!
Beware - I ordered and paid for a cover and it was shipped to the wrong address twice. The company insisted the cover was delivered to me but both times that was not the case. I had to find out from UPS that the cover with my name went to 2 other addresses but they could not for security reasons tell me the other addresses. And Car Covers refused to give me the addresses. It's been 3 mos and still no answer from Car Covers. I've had to do my own detective work. Horrible service...
Very easy - excited to see the quality and how it fits
The service was prompt and the cover is awesome fits perfect very satisfied with service and product thank you
Quick, precise...very professional!
Easy and good info, very painless. Buying online can sometimes be difficult for me.
Quick shipping. Great product quality.
This is not my first car covers.com cover. The quality and fit are superior to any other I have seen. They are very durable and provide protection for my vehicles. I am very happy with your products and highly recommend them!
Liked the "high touch" customer experience.
Great product. Quality is outstanding. Service delivery is top notch.
I purchased two within a year and my brother ordered one, that should tell you something.
Carcovers.com goes way beyond expected in service.
I order a cover for my trans am from them because their website says in stock / next day shipping. Week later order still says pending... called today and was told that is was out of stock and back ordered. I ask then why does the website say it is available for next day shipping? I was told the web site does not have a way to reflect that. So basically, it just says in stock next day shipping for no reason except to get you to order...
They offered $10.00 discount. Not good enough when you order from them because they say it will ship next day. Very misleading in their marketing.
Website still says that today.
Web site very easy to follow and understand. I had no problems.
Fitment is amazing. Like it was custom made for my 1964 Chevelle two door wagon!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.