Carbon2cobalt

I have ordered many things and have had no problems. The negative comments are an example of people who have nothing else to do then complain.

Bought this soap and thought it was beautiful. I had been so excited to use it but what a bummer when I actually used it. No scent. Waste of money!

I purchased several shirts & was pleased. Ordered shorts & a belt loop was missing-no response to emails

Carbon2cobalt shows beautiful pictures on the magazine and went you receive it looks totally different and cheap.

Buy a size up. The fisherman sweater runs small. Overpriced, definitely won't be buying this brand again.

Sent a return back. I called 3 days after I got the UPS verification that the returned was delivered to them. I emailed asking when my credit would appear. I got an email back saying 10-14 days. So I called to inquire why it woud take so long and the CS rep on the phone told me they could not refuned my money because the returned item is not in their system. I then told them I will send the UPS screen shot of the proof of return and signature from their employee. Then I was told it would take 21 days and they offered many excuses. Iwasn't gong to fight with them for weeks so I gave all my information to my credit card's bank, disputed the retrun- the fact they said they did not have the merchandise - and let the bank fight it out with them. That's some real quality service they have there. Lost a repeat customer - for life Thank you for your order from carbon2cobalt. We're glad you appreciate the details and effort we take in crafting unique clothes and accessories that we think will make your individual style — effortlessly cool. We will begin gathering details to get your order to you promptly. If you have a question please feel free to contact us.

ORDER NUMBER: SO******* DATE ORDERED: 10/28/2022

The sweater was midsized and now been waiting 3 months for a return. I have to call bank to dispute to get my. Momey back

Cheap fabric and made in China quality. Disappointing.Returned the item. Hoping for a prompt refund.

Bought a gift card for my pops and it was a clown show. He had a return and couldn't credit the remaining dollars to his gift card.

My husband fell in love with Carbon 2 Cobalt styles and has been ordering almost exclusively from them for several years. He started with shirts, then over time, progressed to jackets, jeans, sweaters, and shoes. I just surprised him with a 2 page order of 7 shirts, all uniquely different fabrics; the Mauve Mellow Henley; the Woodlands Pullover in forest green; and the Refresh Sweater in glacier; plus a couple of lounger pants. All items were gorgeous and well made as has been the norm with his previous purchases. So, my birthday man is looking pretty snazzy! Items matched the catalog in appearance and description. And not one return out of my large order! We appreciate the variation in fabrics and designs. The only thing he doesn't purchase are the T's because the style is snug with shorter sleeves, and he prefers a longer sleeve almost to the elbow (Territory Ahead T's). But that is just a style preference as a heads up. It is hard to find stylish men's clothing at a reasonable price. And Carbon 2 Cobalt's prices are not out of line. The prices are right in there with Men's Wearhouse prices, less than Brook's Brothers, and far less than some of the high end men's clothiers or pricey department stores. Unlike many of those stores, the thing we love about Carbon 2 Cobalt is their focus on styles that have a bit of character along with nice variations in textures with fabrics. They don't focus on cookie cutter styles found in larger volume stores. Consequently, my husband and I are disappointed to see the number of one sided, negative reviews on this website. There really should be a sense of balance in reviews to get a good picture of this company. And sadly, this site seems to have gathered reviews from only those who have been disappointed in their purchases. We have watched this company grow over time since their departure from Territory Ahead. They must be doing something right given their expanding growth. In the reality of online purchases, not every online purchase is perfect. In all fairness to this company, I hope that others like us, who have had good experiences with Carbon 2 Cobalt, will take the time to share their more positive views. In the end, I am so glad to see my husband care about his appearance and be inspired by this company to take the time and effort to shop for himself. He has had nothing but good experiences with Carbon 2 Cobalt from his many purchases to excellent customer service. As a gal who loves a quality casual look, I am glad to see that they have begun to expand their line for women. My husband and I are both fans of Carbon 2 Cobalt styles, and we wish the company well in their future growth.