Carbon2cobalt

I should have trusted the bad reviews. They are absolutely right! So far, my experience has included incompetent order processing, shipping failures, low quality customer service, and potential fraud as I have yet to receive my order or get refunded. Despite researching their website and following their published guidelines for shipping to a PO Box AND confirming that I selected the appropriate shipping option in my order confirmation email, they incorrectly shipped my items which resulted in my package being returned to them. Their response to their mistake was more accusatory than apologetic. They promised to ship the package again correctly without appearing to tske accountability for their actions. Additionally, they informed me thst one of the products is magically out of stock and will be delayed which doesn't make sense because it was supposedly in the package that was returned. They shipped the package a second time incorrectly resulting in yet another return to sender! After pushing for answers, I received a flat apology, no customer recovery effort for the issues, and a simple offer to send the package again using the same incorrect shipping method to a different address. No product, no return of payment which they were all too eager to take... this feels like fraud to me. Worst online shopping experience. Shop here only if you like getting scammed and treated like dirt.