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CanvasChampReviews 1,045

3.2
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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.2 stars from 1,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 5th among Art Prints sites.

service
216
value
223
shipping
229
returns
110
quality
212
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
Follow Erik C.
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Excellent Company
April 8, 2024

I just started a AI Art Business. AIArtbyAIErik.com I've contemplated months whether I was going to make my own frames until I came across Canvas Champs.
I've been dealing with them since and love them.

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Date of experience: April 7, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Erik,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

California
1 review
0 helpful votes
Follow Dan H.
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Working on site was easy, making my pic the size I needed was perfect. I asked customer service if they would pick up shipping fee of $10.00 and they said no. Even though this was the third pic I had purchased at iver $40.00 each. Then after I completed transaction I get an e-mail giving me free shipping on my next order over $25.00! I feel some exceptions can be made for returning customers. I will use other companies from now on. 😠

Date of experience: March 25, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Reviewer,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.


Christmas Canvas Spectacular
August 22, 2023
Previous review

Great quality, wood backing, just as I ordered. Just a little long delivery time. Bright colors, Thank You!

Date of experience: August 22, 2023
India
1 review
0 helpful votes
Follow Rohan V.
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Really good
March 17, 2024

Musr HIghly recommended as good product with efficent service. I ordered tro 40 in by 28 inch canvas print and it cost me 3700 total

Date of experience: March 17, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Rohan,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Canada
1 review
0 helpful votes
Follow Vayna C.
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Don't buy from that CIE it is garbage. 2 times they sent me my order and unbeilivable how it's a real mess.

Date of experience: March 15, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Vayna,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.

Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

New York
1 review
0 helpful votes
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First time user
March 6, 2024

CanvasChamp was very easy to navigate and the proof was sent in a very timely manner. Followed up by the product shipment which was received-packaged very securely-and on time! The product itself is beautiful! Exactly what I was hoping for!

Date of experience: March 6, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Mary,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Texas
2 reviews
0 helpful votes
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Avoid Canvas Champ
February 27, 2024

Here's a picture of me showing off the print that I never received!

Be careful and do not order from this vendor. Canvas Champ appears to be either a very poorly run company or a complete scam. They lose orders (I'm not talking in the mail, but at their facility). Customer service is unhelpful, and they refuse to give refunds. I had to go the hard route to get a $74 order refunded for something they never even shipped. I didn't even start contacting the company until after the order was supposed to have been delivered, only to have both reps that I talked to not even know where the order was.

Horrible experiance, and there are too many other custom printing sites out there to worry about using this one.

Also, after some research, it appears most of their testimonals and reviews that they have on their website are fake or paid for (not sure about here.)

Date of experience: February 27, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Debra,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.

Please share your order details at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

Texas
1 review
0 helpful votes
Follow Eddie B.
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Great quality at a good price and very well packed.

I would like a higher resolution option for a sharper image, but for the price this was great.

Date of experience: February 23, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Eddie,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

New York
3 reviews
0 helpful votes
Follow Chaim V.
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The picture was exactly as we wanted it, it was packaged very protectively, and was delivered quicly. Excellent company to order canvas pictures from.

Date of experience: February 1, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Chaim,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Illinois
1 review
0 helpful votes
Follow Jim A.
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Great Customer Service
January 18, 2024

I have placed numerous orders over the past year. Some prints did not come out correctly and they replaced them. Some orders and remakes were quicker than others. But over all Good service and they have improved. I will return for future prints.

Date of experience: January 17, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Jim,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.

North Carolina
2 reviews
0 helpful votes
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Disappointed
January 17, 2024

So I thought I was ordering from an honest company. I see now I was lied to about the time and date of shipping location. Poor communication. They didn't notify me that the pictures would be coming from somewhere else. Pictures were said to be delivered on the 17th, which is today. Now they're saying the item is delayed but won't give me a tracking number or even allow me to know a day they'll come. At this point, I want to reach out to my bank because now I feel like I'm being scammed. I still haven't heard back from customer service regarding my order.

Date of experience: January 17, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Nichole,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.

We have shard your details to the fedex team and have kept you in the loop for the expedite delivery of your package.

Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

California
1 review
0 helpful votes
Follow James S.
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The price is right with these guys. The quality has been hit or miss for me, however. Proofing an image seems great, but the image is so small and of low quality that it is hard to tell if it is good or blurry.

Date of experience: January 8, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear James,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.

Georgia
1 review
0 helpful votes
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Beyond my expectations
January 8, 2024

I have ordered canvas prints in the past from places like Office Max and have been left feeling underwhelmed by the final result. I recently had finished a photo project and wanted to take one of the images and display it. This image required a large canvas and I went with the 40 ×60.
The process to submit, finalize and order were easy. The print arrived 2 days earlier then expected and arrived undamaged. I was blown away by the picture quality and satisfied with the final result. This was a color print and nothing was lost in the canvas, again very impressed with the result.
I do plan on ordering a few more but these will be B&W images, so I will post a review on how those turn out. Overall, good price point, excellent quality and easy website to navigate, 5 stars.

Date of experience: January 7, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Bryan,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

New York
1 review
0 helpful votes
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This is the third time I ordered from CanvasChamp and they never failed me. I am a return customer for the holidays and always hereafter, AAA Company.

Date of experience: January 7, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear James,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Texas
1 review
0 helpful votes
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Late Shipping
January 4, 2024

I ordered photo books for each of my 7 grandchildren to go with their Christmas gifts. I paid $63 in shipping to get them delivered by Dec 22. I paid more in shipping than I did for all 7 books. When they did not arrive on the date promised I checked for tracking only to realize they had not even shipped! They finally arrived Jan 2 a week and a half too late. All of my grandchildren had gone home and I now have to pay more to mail them to each child. The books were wonderful quality they just dropped the ball on getting the order out when promised on the website when I completed my order. I called and they are supposedly refunding me $53 even though I paid $63 in shipping. If I had not of chosen the 2nd day shipping option, my shipping would have been free… make it make sense.

Date of experience: January 3, 2024
Jainam S. — CanvasChamp Rep
over a year old

Dear Amy,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Thank you again.

Warm Regards,
Canvas Champ.

Florida
1 review
0 helpful votes
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Good prices
December 30, 2023

My favorite online canvas & gift company had closed. I was looking for a new company for all my canvas & gift needs. Prices at CanvasChamp are excellent.The canvases turned out very clear. One was not as vibrant as my photo but was good. Also, I would have ordered the canvases with a thicker edge. The standard was too thin. But that was my fault & I will order correctly next time. Very satisfied with finished product. Looking forward to & hoping to doing more business with CanvasChamp!

Date of experience: December 28, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Mary,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Oregon
1 review
0 helpful votes
Follow Joe U.
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Ordered a canvas print of a digital painting I did for a client on Dec 12. I am a US-based client and I understood the company to be headquartered in the US with US-based manufacturing. The 7 days came with no delivery. I was then promised on the 22nd. No delivery. Then, I was told Christmas day. No delivery. Called again to find out the status of the order. For some reason they sent my order to be produced in their India manufacturing instead of the American-based facility in New York. Anyone who has ordered from Asia knows damn well you are not going to get anything delivered in 7 days. I was told the order is in transit. That tells me nothing. They should at least provide an estimated time of arrival but they didn't. I stand to lose money and future business dealing with this business. I advise you to take your business elsewhere. If there was a zero star option, that's what I would give.

Date of experience: December 26, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Joe,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

Tennessee
1 review
0 helpful votes
Follow Joey B.
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These are being printed and shipped in India. Takes forever to arrive. They also tack on a bunch of fees to get a decent product.

Date of experience: December 22, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Joey,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

Canada
1 review
0 helpful votes
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Poor quality Control
December 24, 2023

I decided to try ordering from here again, because the first time I ordered it had to be redone because of a big scratch and damage from shipping.
Thought I would give them another try, and this new one came in today and after opening there was a scratch mid Centre, white marks around the edges and the back post was cut 1/4 in short and just wobbling around.
Unfortunately this was for a Christmas gift which I cannot give now and have put in a request for a refund or a reprint.
I am awaiting a response, and I am sure they will do one of the two no problem, but I am very hesitant to try ordering again.
The packaging was good, all this was done prepackaging which makes me wonder do they even review before they actually package it up and send it? If not I suggest that they step up their quality control before they ship things out.
I understand that their prices are good no question, but you cannot ship stuff like this - for any price.
If you decide to order from them make sure that you request on ordering that they have a close look at your product before they ship it to make sure nothing like this is sent to you.

Date of experience: December 22, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Glenn,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.

Pennsylvania
1 review
0 helpful votes
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Mistakes mistakes
December 20, 2023

I ordered 3 pairs of socks with a face on each pair. I received one pair that was perfect. The other. 2 had 2 faces on it not one face. I informed them and I sent a picture of the mistakes. They were to fix the mistakes and send me the correct socks. I received them today and they are totally wrong and they looks even worse. The faces are huge and cut off Both photos are on the same sock again. Only only person should be on the sock.

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Date of experience: December 20, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Kris,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

Virginia
1 review
0 helpful votes
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1 ok 1 not
December 12, 2023

The print on metal is fine, but the print on canvas has a crease on the right side about two inches in. The canvas is not tight.

Date of experience: December 10, 2023
Jainam S. — CanvasChamp Rep
over a year old

Dear Susan,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.