CanvasChamp

I ordered around 40 4x6 canvases, some made from photos of pictures 50 years old. One was even an old polaroid. They are came out better than the originals and each had a hanger on the back. A pleasant surprise! They arrived at least a week before I expected them and were very securely packaged. I am very pleased with my order and this is a real review!

These folks made a beautiful product at a reasonable price. The acrylic block with picture, sitting on the matching base is a unique gift with flair. When I was concerned about my order possibly not arriving in time for Christmas, I contacted Customer Service and they were able to get tracking on the shipment even tho I was having problems getting info. It took just a few hours for them to return my email and put my mind at ease. I wish all vendors were this helpful!

Decided to try this site out after I was recently engaged and wanted to order a canvas of my engagement picture. Little did I know I would be doing business with a company that has zero customer service. I emailed them within minutes of submitting my order. The response I got was "sorry, it's too late, we already made the print". Really? Within minute? At 9PM at night?
I continued to correspond with them trying to reverse 1 item in the order and got no where. Their authorize.net payment system double charged my credit card and they simply didn't care.

We are very pleased overall. The quality of the prints is good. The shipping speed was good and the overall price was really good! We ordered 7 large canvas prints and at least 2 of them were damaged in the shipping, which may not be Canvas Champs fault, but it is unfortunate.

Update - I changed to a 4 star from a 3 because Canvas Champ did quickly replace the damaged prints at no cost to me. That service impressed me and I'm an even happier customer. I would do business with them again! Thank you!

I have just recently received an order of about 70 prints. They didn't ship when they said they would. They arrived late. The promised compensation but I didn't get any. Now that I finally revived the order the products are all deformed & damaged. Their response? 20% money back or itemize each print with photos and description damage with items numbers to possibly get a reprint. It will take up to 30 emails just to be able to accommodate the size of the photos in emails. Horrible! I regret ever using them! Will NEVER again! Waste of money!

Placed a print order for some of my favorite pictures. Site is easy to use to provide the specifications on how you want your pictures printed/framed. Customer service follow up is fabulous. Materials arrived in good shape - they were packed very securely. We did have a quality issue with one of the prints. Once reported, we received prompt follow up from the customer service team for a reprint. Still rating this a 5 star purchase and experience!

I ordered 2 prints 15 days ago. They said I would receive the order in 10 days despite advertising shipping in 24 hours. My order still shows in production and customer service has been of no help the 3 times I have contacted them and they do not speak English.

The custom made light switch plate is just a thin flat piece of acrylic with the holes drilled in the wrong spots. It is completely useless as a switch plate and they will not respond to emails. Would never do business with them again

Quality print comparable to one I paid four times as much from another vendor! Not just a canvas stretched on a frame, but backed with a sturdy support backing. It was a fabulous deal! Such a great deal, I ordered another for my daughter.

Ordered several prints from this company along with another company as well. The ones we received were of horrible quality and extremely blurry. The second company delivered above expectation and product quality. Upon reaching out to the customer service about their "satisfaction guarantee" they have done everything to try and skirt around making it right. Funny that they attempt to place blame on the purchaser and the camera. The other company had no issue delivering a quality product with the pictures provided (from the same camera). Highly recommend looking elsewhere if you are in the market for any product from this company.

Ordered one 45x19 acrylic picture. In the advertisement they shows it's glossy but no, it's printed on cheap material. Size is not exact what you ordered. It's both side half inches small. Paid for hanging hardware but it's missing. Submitted ticket. It's been 3 days. No response. Very disappointed with this company.

Overall, very satisfied with our acrylic poster print! Was worried it would be blurry, but it is crystal clear. One small piece of the corner of the image print has lifted/separated from the acrylic. Not sure if that happened in shipping or printing process. It's so small though that it can be flattened and is not noticeable once the item is hanging on the wall unless you're looking for it up close. I will definitely use CanvasChamp again for future projects!

Very bad experience with product quality and customer care

I made an online order for a 30X40 wall print for gifting my friend who bought a new home. I received the copy 2 days before and found that the signature at the bottom right corner of the image is printed as 60% cut off to the border. This is a very basic quality check which can be done before printing. I reached out to customer care and they are saying totally non- related explanations and not giving me an answer why the printing person didn't do the basic check to see if the text at the picture is cutting off. Customer care is very bad as they only encourage to send email and they respond with simple one sentence relies without any resolution (I have asked to reprint it without text cutoff).
I will never recommend this to any one else.

Please stay away if you want to get your images print properly.