- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Decided to try this site out after I was recently engaged and wanted to order a canvas of my engagement picture. Little did I know I would be doing business with a company that has zero customer service. I emailed them within minutes of submitting my order. The response I got was "sorry, it's too late, we already made the print". Really? Within minute? At 9PM at night?
I continued to correspond with them trying to reverse 1 item in the order and got no where. Their authorize.net payment system double charged my credit card and they simply didn't care.
Tip for consumers:
Just don't use this site. They won't help their customers.
William F.'s review of CanvasChamp earned a Very Helpful vote
William hasn’t received any thanks yous.
William doesn’t have any fans yet.
William isn’t following anybody yet.
Empty.
Cheap looking flimsy frame compared to other services I've used, will not use again. Website...
Don't buy from that CIE it is garbage. 2 times they sent me my order and unbeilivable how it's a...
Hey William,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details at matt@canvaschamp.com to have this taken care of.
Once again please accept my sincere apologies for all the inconvenience caused to you. I will share the feedback with the production team along with the management team to improve our quality of service as per your expectations.
Warm Regards,
Matthew P
Canvas Champ