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Canva Reviews Summary
Canva is recognized for its user-friendly design tools and extensive asset library, appealing to both novice and experienced creators. However, significant concerns have emerged regarding its customer service, particularly the absence of a phone support option and difficulties in navigating the cancellation process. Many users report frustrations with billing practices, technical glitches, and inadequate responses to complaints, leading to dissatisfaction and feelings of being undervalued. Overall, while Canva's platform is praised for its functionality, the company's customer service approach appears to undermine its reputation, prompting calls for improvements in support and communication.
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If you're anything like me, you like your website images and Facebook images to look professionally designed. The only problem is we're not designers! For the design enthusiasts in the house, Canva is the perfect solution.
Canva is a new design tool for the lay person. That means that with little to no design skill you can create a masterpiece – and it's 100% online, accessible anywhere. What I love the most about this website is that it sets you up for success. It provides everything you need: layouts, image containers, images (free and paid), banners, trendy fonts, and the ability to upload your own images.
The only con, if there is one, is that the site is still in beta release. I've experienced improper loading and longer than normal "save" times. The benefit of beta is that Canva is very open to feedback. I have submitted feedback about including more user templates and not only did they respond quickly, they implemented my suggestions within days. Now, that's customer service!
Pros: Look like a pro with LITTLE effort, free (unless you use a paid image), easy to use templates, exports image directly to your computer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members