CafePressReviews 648

I ordered a custom shirt (just one) and I recieved it within a few days of ordering. It said 2 weeks or earlier and they shipped it out the very next day. Also I called in to customer service and had a blast with the nice lady on phone. She asked about the funny message on my shirt so I gave her the back story and she was almost peeing herself laughing. The shirt turned out perfect and I know it will be a hit at the party it's for. Thanks Cafepress.

We purchased pre-printed golf balls for a 1 year from diagnosis cancer survivor party. The picture says 3 packs and the description says 3 balls per pack, the price was $19.99.

We ordered a quantity of 6 sets x 9 balls per set at $19.99 = Total 54 balls for $114.00 and paid $25 in express S&H to get it here. 18 balls arrived!

Customer service says the price is $20 for 3 balls! SERIOUS RIP OFF! I told her I wanted to exchange it for the (copied off their site:
"Golf Balls: Head Neck Cancer Awareness 16 Golf Balls".
She said that would be fine, but I should know that there's really only 3 balls to each of those as well. Apparently it's "Head Neck Cancer Awareness 16" golf balls.

You can go to RockBottomGolf.com and get 12 balls includes your logo or picture for $17.99. Unfortunately for us, we won't get them in time for the celebration. Its been exactly 1 year since my husband was diagnosed with sinus cancer the size of a golf ball, hence the reason we made the purchase. He's been looking forward to having these at this celebration since he started treatment last year.:*(

Cafe Press has no regard for their customers. They were completely uninterested in working with us to find a reasonable solution. They demonstrated no concern for the situation, offered no apologies for the misleading content, and offered no alternative solutions.

Purchased a lawn sign..."In the house we believe:..." I thought it was be a solid lawn sign. Instead, I received a flimsy two-side piece of plastic with three metal "poles" that you put together and slip the sign over the poles. The plastic connectors on the poles didn't hold the sign, which flaps in the slightest breeze and fall down regularly. And, to make matter worse, I spent $33.00 for it, including shipping. I sent them an e-mail to which they did not reply.

Save yourself the aggravation and go someplace else. This is a ripe-off.

I just had a very awful conversation with one of CafePress'' "friendly" representatives, Santania. She was uninformed, rude, and refused to help me with my order. When I asked to speak with anyone else to simply find out what's going on she said "everyone's on the line" and there was a problem with the system and she "didn't know what was going on" and would not help me any further, but constantly asked "do you want to cancel or confirm it?"

I spent over $300 on CafePress. I have a bank statement in front of me to clearly show this. The CafePress representative said that it wasn't CafePress andwhat I was syaying was a lie. When I asked if she could explain this and tell me why it was charged (I understand problems can happen) she stated she wasn't "concerned with XYZ, did I want to cancel it or confirm it." I just wanted to make sure I wouldn't be charged again if I confirmed or that I would be refunded the money if I canceled. She refused to give me any help or insight into my order.

I am appalled at how poorly I was treated and her lack of knowledge about anything to do with my order or CafePress itself.

PLEASE DO NOT BUY ANYTHING FROM THIS CafePress!

I ordered a baby onesie from them and my total AT CHECKOUT was $20.90, which I had proof of. However, over $35 was taken out of my account. I contacted them with the proof of the cost discrepancy and they waived the shipping cost. This put my new total at $29.06 still over $8 what my total was AT CHECKOUT. I contacted them about this and they said their prices "change daily." This would be an acceptable excuse except for the fact that it changed in the millisecond I clicked on confirm order to the conformation email. Ridiculous!

I bought the hooded t-shirt shown in the photo. I received something else. The photo showed a simple juniors shaped and contoured hoodie that was long enough to go easily over the hips. What I received was a square, unshaped, cropped length hoodie that is not pictured online (see photos). I called them to return it, and they said donate it somewhere and that I got a full refund. I'm most upset with not getting what they advertised and wasting my time in thinking this would make a good gift. Never again... stay away from this shopping site.

I ordered a personalized soccer sweatshirt for my granddaughter. It was a hot mess! Her name was not centered and the letter "M" looked like a "W". I mean I could have dealt with it being a little off-centered, but it was way off to the side. The gift was for Christmas and didn't arrive until Christmas Eve, so I had to rush out and purchase something else. Since it was personalized I assume it was not returnable, so I was stuck with the thing. Learned my lesson!

I have purchased from CafePress at least 13 times over the years, and I have only ever had one mishap with them. A shirt I ordered had the back picture on both sides. I called up the customer service and explained what happened. They looked it up and said I was right, and that it wasn't supposed to look like that. He immediately sent out the correct version for me, FREE OF CHARGE, and I got to keep the mess up as well. Excellent customer service, and I recommend them to anyone. I don't understand all these other people saying they are horrible about returns and mess ups, because they really aren't.