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John A.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Business, Hobbies & Interests

Member since January 2019

  • Review

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1 Review by John

1/23/19
I just had a very awful conversation with one of CafePress'' "friendly" representatives, Santania. She was uninformed, rude, and refused to help me with my order. When I asked to speak with anyone else to simply find out what's going on she said "everyone's on the line" and there was a problem with the system and she "didn't know what was going on" and would not help me any further, but constantly asked "do you want to cancel or confirm it?"

I spent over $300 on CafePress. I have a bank statement in front of me to clearly show this. The CafePress representative said that it wasn't CafePress andwhat I was syaying was a lie. When I asked if she could explain this and tell me why it was charged (I understand problems can happen) she stated she wasn't "concerned with XYZ, did I want to cancel it or confirm it." I just wanted to make sure I wouldn't be charged again if I confirmed or that I would be refunded the money if I canceled. She refused to give me any help or insight into my order.

I am appalled at how poorly I was treated and her lack of knowledge about anything to do with my order or CafePress itself.

PLEASE DO NOT BUY ANYTHING FROM THIS CafePress!!

John Has Earned 4 Votes

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