CafePressReviews 648

From Canada, I ordered 4 large ciao bella mugs, all of which arrived in perfect condition the day before expected delivery. The mugs were carefully packaged, each individually. I had to pay no extra charges such as border tax.

I love everything! Everything is to good and pretty and it dose not cost a lot of money! It is the best!

Ordered a shirt, which took longer to arrive than they'd promised, and half of the graphic was missing. The eog has no ear or nose. They were full of excuses--Not one apology for lack of quality, ruining my gift, inconveniencing me by making me quickly shop for another gift due to their failure. Nope--nothing. But they did agree to send me another shirt. Well, they showed me who was boss. This replacement shirt was even worse. I could not even take a picture of the second one because there was virtually no ink on the shirt to take a picture of.

Got a box with design and word Counselor on it, R was cutoff and told their support team. They immediately gave me full refund with no return req'd! Stuck with it because it's a Christmas present, they were also late delivering. But refunded shipping too!

Very nice and easy to work with!

This used to be my favorite store for on-line shopping. It is now THE worst store online. I don't know what happened, but service has changed dramatically. They are always either slow in delivering or the items don't arrive at all. The worst part though? Getting through and communicating with their customer reps! This is an ordeal! They are quickly catching up to amazon.com is poor customer relations. That is not a comparison that any business wants, believe me. It is very safe to say that I am done with them for good.

A friend of mine who lives in Canada purchased a gift from Cafe Press for my birthday and had it shipped to me in the greatest country on earth - the USA. The item was promptly delivered in perfect condition. My friend was a bit off on the size so I inquired about an exchange with customer support. The service was outstanding. They quickly made everything right at no extra charge. I can't say enough good things about this online purchase experience!

I have been a customer of CafePress since the company first began. I have spent THOUSANDS of dollars over those years; and was always immensely pleased with prices, products, and customer service. In the last couple of years I noticed an increase in prices( At first I thought. OK?), but later, the products I ordered were of flimsy quality and the customer service policies had completely changed. After doing a little research on my own, as well as contacting a few friends who are Executives in this industry, I sadly found out that this company has been sold. It used to have PROMPT SERVICE, TOP NOTCH SERVICE, HIGH QUALITY PRODUCTS/ PRINTING, etc. It is not my suggestion not to buy from them. All I'm saying is it is NOT the same outstanding company it was from 1999 until it was sold. It was acquired by SNAPFISH for $25million. The company logo remained the same. Yes, they have cute, unique designs. But now, many prices are outrageous. Just be aware is all I'm saying.

$50 for a T-shirt is ridiculous, but whatever, it's a shirt that I really like, and I haven't even got it yet, it's been like 3 weeks. I $#*!ing paid for better shipping though, so that's why it's such bull$#*!. Save your money and go somewhere else, there is no reason to use CafePress, like you can have a shirt custom made for less and you might get it on time.

Picture attached is the shirt, which is currently still no shirt.

This company is such a scam. They sell the merchandise you design behind your back.

I'm a designer and used them to sell my designs on tees and other merchandise. After several years of using them, I closed my account because i was getting just 10% or less on my merchandise. A couple of years later i noticed that my designs were still coming up on google searches and that my store was still open! And selling! So i searched and searched again to close my store and thought i did. But then again my merchandise was still showing up. The reports showed they sold over $2000 worth of my merchandise but i wasn't getting any money. So i went back (customer services is a nightmare) to try to get my money but i also didn't want them selling my merchandise. After i was able to contact someone, and getting the run around in the process, I decided to make another attempt at closing my store. Boy was that a mistake! Now they tell me that since closed my account i forfeited any money coming to me. After much back and forth they agreed to forward my money to me after of course keeping a small amount for some administrative issue. Two months later i received $13.91. THEY ARE A BUNCH OF THIEVES!