I have been a customer of CafePress since the company first began. I have spent THOUSANDS of dollars over those years; and was always immensely pleased with prices, products, and customer service. In the last couple of years I noticed an increase in prices( At first I thought. OK?), but later, the products I ordered were of flimsy quality and the customer service policies had completely changed. After doing a little research on my own, as well as contacting a few friends who are Executives in this industry, I sadly found out that this company has been sold. It used to have PROMPT SERVICE, TOP NOTCH SERVICE, HIGH QUALITY PRODUCTS/ PRINTING, etc. It is not my suggestion not to buy from them. All I'm saying is it is NOT the same outstanding company it was from 1999 until it was sold. It was acquired by SNAPFISH for $25million. The company logo remained the same. Yes, they have cute, unique designs. But now, many prices are outrageous. Just be aware is all I'm saying.