Buy Auto Parts

Guaranteed fit means nothing! Sold me the wrong Turbocharger, after install and replacement of other parts, turns out they sent the wrong turbo. Contacted BuyAutoParts, brought it to their attention and their answer was...well you can send it back but we will just you the same model. Provided evidence that their other company even shows its the wrong turbo which didn't even give them pause. They do not stand by their guarantee and will not be doing any business with them! Be warned! Read all the reviews and you will see the same 1 star problems over and over...I am out over $3,000 from their mess-up.

It arrived on time in a well insulated box. When i opened the box the compressor was in a zip lock bag,upright so there was no leakage to deal with. Also inside all the seals and gaskets need install. Anyone of my friends need a compressor,you bet i'll tell them about you. Keep up the good work!

Ordered a new turbo and was sent a used, damaged part. Called them and took 3 days to finally get ahold of someone at which point they told me that they didnt have another one. Sent back the part and waited 2 weeks still no refund. Called them and they say UPS lost it. Been over a month and still no refund.

I bought an a/c compressor and dryer on August 9th. The dryer was the incorrect part. When I called customer service a few days later they said I would need to send a picture of the part numbers that where sent to me. This information was clearly on the order form etc. When I asked to speak to a supervisor the person hung up the phone on me.
I have since sent all requested pictures since they have not responded to any communications with customer service. It is now late September and I still have received nothing from them about correcting this error on their part.
I could attempt to return everything but am uncertain whether I would receive a refund.
Extremely poor business practices and handling of a simple issue.
I am now stuck with the additional cost of buying the right part elsewhere.

I'll definitely be contacting BAP in the future for my parts needs. Racks and pumps aren't as easy to find recently for the last generation 350z, but thankfully they had one available. I received it in just a few days. Thanks BAP!

Had ordered an A/C Compressor kit received the kit and found that I had ordered the wrong kit got with customer service had no issues getting kit returned and they helped me get the right one. I would definitely recommend these guys great company!

Excellent product. Doing a trans swap in my 1986 300ZX 2+2 and Buy Auto Parts was the only site that carried the correct drive shaft. Because they are the only site I found that sold the part I can not compare the price. However, the part arrived quickly and was well protected in the packing they used. No issue installing the part because it was a perfect fit. I will use BAP again.

I was sent the wrong part and paid to have what I thought was the right part overnight. Shipping was $56. I had to jump through hoops sending this part back. Never spoke to anyone. Only chat. Had to send many photos and do much convincing before they sent me a postage paid label and took it back. They only returned half of what I paid for shipping. Finally I got a full refund. Never got reimbursed for full overnight shipping. I buy parts from eBay and other places and NEVER had an issue like this. I will NEVER shop here again.

As good as buying local. No problem looking up correct part, no problem with payment, no problem with delivery and no problem with part. Very efficient and precise. Great service will use again and again. Would add image of part, auto and receipt, but my mechanic skills are much better than my computer skills!

Crooks. I purchased a steering gear online on a weekend. They showed to have 10 in stock and ready to ship. Being a work truck, I paid an extra $125 for next day shipping as well as additional $125 for extended warranty. Long story short, they charged me CA tax(I live in TX), did not have the part in stock, and after cancelling my order will take them 2+ days to refund my money.

I bought a oem ac compressor from here for a very competitive price and even more amazing I actually received it in 2 days. If you're looking for a great deal on oem parts for your car and need it quickly then this site is the best place to get your part (s) by far! A++++

I bought an AC compressor from them on Amazon. It lasted nine months and failed. They replaced it and then the replacement compressor lasted 10 days and failed. I wasted almost $1000 on installation between both compressors. Their customer service was horrible they refused to refund my money when I told him I didn't want another replacement. I do not recommend you buy from them, my experience shows that their compressors are junk and they don't care about you, once they have your money that's all they care about

BAP is the opposite of a Company called AutohausAZ! I paid extra to have an item sent by 2 day delivery on 3/13, the tracking number states it will be received on 3/18. The Autohaus rep stated he gave my order to customer service manager and it's showing it shipped on 3/15 and it's delivering 3/18 between 12pm - 2pm.Which just means your area didn't have weekend shipping available, That was a lie when I checked with FedEx. I digressed BAP delivered parts exactly when the said it would arrive. Just sorry BAP didn't have the part that I had to order from AutohausAZ. I will solely use BAP moving forward, I hope your inventory will have my future needs...

Terrible experience
Ordered two parts for our vehicle
One box received the wrong part
The other box received empty box nothing inside. Took one week to file the claim and I'm still waiting for my refund. The sales person I dealt with from the very beginning was very nice but I'll never do business with his company again

Received two faulty steering racks in less than three years. Company did not follow Manufacture's published requirements. Sent pictures and Manufacture's pressure testing requirements. No labor credit. We have now joined the other thousands of
Disappointed customers they do not care about.

This is the worst online parts company I have ever dealt with.my order came missing parts, could not be installed, then they resent new order that came even more screwed up. I needed this part for my a. C. To work and was told by there customer service rep they couldn't help me and I should send both wrong orders back for refund. They suggested I buy locally or from some other online store. Thanks for leaving me hanging with no a. C. In hot as he'll nevada.

Great customer service. Ordered a part, delivered as promised. As it turned out, I did not need. Quick return process and am awaiting full refund. Great to have organizations that still provide quality service! Would highly recommend!

I was able to get a new compressor kit to fix my car's A/C system for a much better price than anywhere else. They even gave an extra 10% off and free shipping. I would not have been able to afford to fix it otherwise. I got the part in 3 days which is great during this time of delayed shipping across the country, They saved me from having to endure the recent 104+ degree Texas heatwave and I could not be more grateful that my system is now working great! What a relief- Thanks so much!