Buy Auto Parts
Questions & Answers

How easy is it to get a hold of customer service at Buy Auto Parts?

Asked by Jennifer L. on 12/7/2018

8 Answers
Andrea t.2/13/2024

Difficult to reach anyone. Chat only. It took hours to send the, the information they wanted
L. S.7/3/2023

IMPOSSIBLE THEY REFUSED EMAILS PHONE CALLS AND WRITTEN LETTERS.
James M.7/24/2020

Pick up the phone during business hours. Purchase was pre Covid.
Glenn L.7/20/2020

Near impossible and when you do don't be surprised if they hang up on you. Chat works but won't help you if you have a problem with an order.
N D.1/27/2020

LOL!
Customer service could care less about their customers.
If they did they would have better reviews
Adam J.11/29/2019

Not difficult, but staff. And customer service is horrible
P P.9/16/2019

EXTREMELY DIFFICULT. They do not answer the phones and will reply to your email after 3 to 4 weeks IF you're lucky.
Koisha K.12/7/2018

Very easy just call the 1800 toll free number. I placed my order over the phone with a rep!

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