BuildASign

Gave me the run around telling me the sign had already shipped. Once I got the Fed-Ex tracking number it was clear they had been lying to me. Worst of all when the sign finally did arrive it looked awful. I made sure to send high resolution files to them and was assured the file was good enough resolution. The other vendor I selected and sent the same file to made a beautiful sign and shipped it ahead of schedule. Skip these jokers, totally not worth it!

I wish I could give it like 0 stars. If you don't want to read the whole review, here it is in one word: SCAM!

First of all they do have a lot of false advertisements on their website. I wanted some yard signs and when I google searched it, their website showed up saying $0.97 each sign, when I added 10 signs to the cart, the prices drove up really high.

And later I come to know that it's $0.97/sign only when you order 100 signs. (Then why did you not specify that on the website!) Then they said it would be $2.64/sign if you order anything less than that, and even with that when I add it to the cart, the prices came to more than $100. They also advertise saying ***free shipping on everything on the website***. And they added a $15 shipping cost.

When I called them about it, the customer service agent (Maraio S.) was very rude and actually cut the call on me! NEVER USE THEM! SCAM! FALSE ADVERTISEMENTS!

I have worked with BuildASign for at least 10 years and have always been happy. Not this one! Every order has been a custom designed metal sign. I had this in the cart and telephoned to confirm they would not put holes in it. The rep said that wasn't possible. I told rep that it has always been an option but I didn't see available. The rep sent me link to use for the same design with no holes. I did that and then put it in the cart and paid for it. It arrived on plastic cardboard! I was told they couldn't make it without holes.

This was the easiest way to order a sign. It was quick, easy to use and the price was way less then local sign companies.
We got our sign in just a week and we love it!

Received 1 of 40. And was told that they would ship out the rest of the 39 after I called and informed them. Then on the second day they wanted photo of the proof of the envelope it came in after I threw that in the trash the first day.

My name is Cindy Kelly and I placed an order with Build a sign for a 4x12 banner. I payed for a total of 8 Grommets and wind slits. When the banner arrived it had no Wind slits and a total of 4 Grommets which would not last against 24 mile an hour winds. I contacted the company with my complaint and was made to feel as if they were doing me a favor. They said they would replace it according to my order. I received the second banner in the same exact condition as the first. Ridiculously I contacted them again again and agreed to allow them to replace the banner a third time, once again being made to feel they were doing me a favor. Of course third banner not only arrived in the condition the first one did, but this one had damage across the entire front of it. The definition of insanity is doing the same thing over and over again and expecting a different outcome. I will not request a fourth banner

The company toughts a 25% discount and FREE SHIPPING on their online advertising. The only problem with it is they adjust the price to cover the cost of the shipping. I priced is without the promotion and the sign was $14.02 and shipping was $19.95 for a total of just over $36 with tax. Then I priced it with the 25% off promotion and free shipping and the sign jumped in price from $14.02 to $31.85 and the total was just over $34 with tax - SMH! It is a deceptive way to do business.

Their non-800 number phone is disconnected. That should tell you everything you need to know.
If that doesn't stop you from using them, you need to know that any calls with post-payment problems go to some other country where their only job is to get you to hang up. They cannot and will not help. If you ask to be connected directly to the US location in Texas, they lie to you and tell you they cannot transfer the call. If you contact them by email because your order is short, they will offer to sell you what they shorted you! No kidding! Seems good on the surface, becomes a nightmare, after the sale. DO NOT BUY FROM THIS COMPANY!
Once they think they have completed your order, good luck if it isn't really complete.

These guys did a fabulous job! The sign is gorgeous and it all happened professionally and quickly. Thanks BuildASign!

DO not order from these idiots, they literally stole my money and never sent my signage and "Destroyed" it at their location, they refuse to compensate me at all. We had ordered our signs to arrive in time for a big trade show that we had spent 5k on the space for and the signs did not arrive! We then had to spend $580 on 2 banners to be rushed over night by a local company and still had to pay for our build a sign order that did not arrive. We can not believe how terrible their service is, their team was down right rude and horrible to deal with. We have since ordered with signs.com and received our order within 4 days of ordering it and zero hassle. DO NOT ORDER FROM BUILD A SIGN.

I was truly surprised at the appearance and authenticity. I'm very pleased. This is the second item We have purchased. Both items are designed to last a long period of time.

LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results

This company checks all boxes! I had easy use of the website, prices are more than reasonable, they were quick to create and ship my order, and upon receiving my orders – I was blown away at the quality of my signs and how securely they were packaged. The materials were thick and sturdy, the images and letters were crisp and clear, and the colors are spot on to the website. I did have one sign where three of the numbers were on a line by themselves and the color was slightly different than the rest of my numbers. I contacted customer service via email and I was shocked to see how prompt they were in responding. Every-time I messaged back, within an hour or less I had a response. I felt as if Tamara was literally just waiting to help solve my problem. Sometimes email exchanges can get tricky because there is a lot of back-and-forth and not understanding. This was not the case with Tamara and BuildASign. I was not asked a ton of questions or interrogated. I simply stated my concern, sent a picture, and my problem was solved appropriately and immediately. I will forever be a faithful customer and send anyone BuildASigns way when they are in need of custom creations.

~Pictured is my chicken sign mounted but the small sign is just resting there, and still wrapped in cellophane, for me to take a quick photo that I sent to my mom.

The sign was perfect and the A frame sturdy. Excellent cost compared to others I researched. Thanks!

Sign printed did not look like the proof in the design interface, no guidelines to customer when placing borders, no notice to customer if it doesnt look right prior to printing, sign was printed off center both side to side and up and down, borders cut off, TOTALLY OFF!, Notified them of this and a gouge in the edge that occurred during shipping, they are unwilling to correct, stating "jig offset" WHICH IS NOT DISCLAIMED DURING CREATION. VERY DISAPPOINTED.