BuildASign

I submitted my own design for a banner and was unaware that the pictures I used had to be of a certain resolution. They called and let me know they were somewhat pixelated, I chose to use them anyway and you can barely tell. Banner looks good, will be hanging it outside soon, we'll see how it holds up to the weather.

I created a sign but had a few issues. Called in and got great customer service! The gentleman that I spoke with was very helpful and made a few changes for me and it turned out great! We got the sign just in time and it looked excellent! The only trouble we had was the sign would not stay on the sandwich board. So as you can see we had to add to it - along with a weight to keep it sturdy. Overall a good product and wonderful customer service.

The sign is not what I was expecting. The material is good and the reflective on both sides excellent.
The lettering and spacing was not par. It is hard to do a good layout on the phone. I was told I would get a refund but have not yet.

Unfortunately, I cannot review the quality of this order at this time because you do not ship to a P. O. Box. I live in an apartment complex and delivered mail is not safe here. I had to have the order shipped to a relative in Sarasota, FL, an hour and a half away. He did receive the package at his house (behind the porch railing) in a timely manner. I will be going over there to visit this coming week and will finally receive the package. Placing the order was extremely easy!

Sent the wrong sign I talked to a lady and we agreed on the sign but was sent the wrong one it was supposed to have a white background

I was pleased with how much better it looked in person. The proof looked a Smokey blue and I need bright royal. The staff said they cannot make royal blue. The sign looked better than the proof.

DREADFUL company to do business with. Placed an order under an offer stating it would ship within 24 hours. It didn't. It's actually been several days over the final ship date and I still haven't received my order. This company must not take its business seriously given the low rating it has and the slew of negative comments as to other customer experiences. I wish I would've looked into this company more before placing an order. I will go to the company I used prior, as I had no issues. Steer clear!

I used these guys for some real estate signs. They came and looked just alright. The printing resolution is poor and lines are not very crisp. I was okay with this, but the riders I ordered did not fit the frames as they cut them 1/4 inch too long.
I ordered new ones, never asked for my money back (it was only $18) rather simply asked them to be sure and cut to the right size. This started a conversation with them where they did apologize for the wrong size and offered a rebate.
When the new signs came the graphic was enlarged. I did not send them a new file, but rather just duplicated the order I had made prior. They then argued with me in several emails that it was not their fault that the new file was a different size. I DID NOT SEND IN A NEW FILE. Their customer service is terrible. They argue with customers on faults that are theirs. Their printing is poor. Their craftsmanship is shoddy. I do not recommend them.

I have ordered a few times or more and never had any problems with them you can call Customer Service when you get your confirmation email and change it to your perfection and it has always come to my home as described.

I ordered 4 signs because they tell you get some saving, but never imagined that the signs where single sided when I specifically indicated it was a real estate sign. I called and asked explained this to the agent that attended my call, all he did was to transfer me to another department which was to get rid of me and not having to deal with the complain on the order, which I was very nice about. I am calling and calling and no one is getting on the phone. Stay away from this company

I ordered truck magnets. When they arrived we put them on a clean truck, only to find when we took them off less then two weeks later they had damaged a perfectly good paint job. They damaged the clear coat and made the paint bubble. The company had there excuses about why this could have happened, putting the blame in us. Then they wanted to refund half the cost of the magnets, and do nothing about the damage there item caused. I just want to warn anyone else thinking of buying there car/truck magnets, because if I had known it was gonna cost me hundreds or more in damage I would have never have put them on a vehicle!

This is one of the most marketed businesses for custom signs on the Internet, so I chose it mostly for the exposure. Nonetheless, I still placed a small test order to see the quality of their work and level of customer service first. Sadly, I was disappointed in both. Here are the pros/cons of doing business with this company:

Pros

- Professional web site with easy to design customization of product
- Fast delivery

Cons

- No automated e-mail was sent confirming my online order. I had to request it.
- Product ordered had uneven borders and distorted text
- No reply to two e-mails over ten days to correct the situation (yes, checked my SPAM filters)

Conclusion

- Skip this business and try one of it's many competitors.

The license plate is good quality. The image is sharp. Customer service was professional, friendly, and helpful. Will use this company again and highly recommend!

BuildASign - WASTE of time! To sum it up, I ordered 50 signs online. The art department needed better images they said. Which I emailed in right away. I than waited for a proof, and waited, and waited. I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order. Then you get the emails and calls from rude reps wanting to know what you wanted, you canceled your order, but we are here to help. All I wanted was to order a few SIGNS! Here's your sign - shop elsewhere!