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BuildASign

How would you rate BuildASign?
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Pennsylvania
1 review
0 helpful votes
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Stay Away
September 19, 2019

They forgot to put my sign into production for over a week, so I will be without signs at my expo this weekend. All they will do is pay for expedited postage. LOSERS!

Date of experience: September 19, 2019
Ohio
2 reviews
0 helpful votes
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Ordered license plate, received shipping info with tracking info. A week later, I check the status via link in my email and it says the shipping info has not been updated. My plate was scheduled to arrive two days later so I sent an email asking if it had actually sent or not because the tracking info was not showing that the plate had ever been scanned in anywhere. "Britny" emails back two days later to tell me my shipping address did not have a proper address for them to send it to. I wonder why they never let me know of this and why I received a tracking number if there was an error. I ask how can we get this fixed and she tells me I can have another label printed for $14.31... my entire total was originally $18 (and change) the license plate was $10 and the shipping was $7 (plus tax) and she wanted $14?!?! So I say no to that and want a full refund as I never received my plate nor was I about to pay double shipping costs. Two days pass again and Britny emails again to tell me once more she can get the label reprinted for $14.31 or I can receive a partial refund of $6. HILARIOUS!' Can't really wrap my head around this but I'll be receiving my money back through my CC and never using this horrendous company again. Check all reviews! There are a ton of other sites to use with much better reviews and customer service.

Date of experience: June 14, 2019
Idaho
1 review
0 helpful votes
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Very happy with purchase
October 25, 2021

I found the design page very easy to use and preview before ordering. They were very clear on which product to order for vehicle signs. Shipping was fast and the signs are perfect. Thank you!

Date of experience: October 24, 2021
Arkansas
1 review
1 helpful vote
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They take your money and will not print or deliver signage that does not have a liberal stance in politics. Typical hippie business. Never trust a hippie.

Date of experience: April 7, 2020
Tennessee
1 review
0 helpful votes
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It took a long time to get the bumpster sticker first, then the ink was so dull it's barely readable. They wont refund and the tone of the email I received was extremely condescending. Yuck.

Date of experience: July 13, 2020
Oklahoma
1 review
0 helpful votes
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I made an order online and waited the 11 days. When it showed up it was an empty envelope. When I called about this, the guy told me that he could have it redone and set to me in another 10 to 14 days. I asked about getting it sooner, I was told that it was going to cost me extra. I asked to cancel the order and return my payment, I was told that I had received the order and that he couldn't give me a refund. I emailed them pictures of the tag that was on the envelope. Shipping weight: 11oz, not my order of 3 car tags. DONT ORDER FROM THIS COMPANY!

Date of experience: July 17, 2019
Pennsylvania
1 review
0 helpful votes
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GREAT COMPANY!
June 27, 2023

BuildASign has great quality products for signs. Street signs and parking signs are great quality. :D

Date of experience: June 27, 2023
New Jersey
2 reviews
0 helpful votes
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First timer
January 6, 2022

I received my outdoor sign the other evening. I am very pleased with the quality of the item. I sure hope it attracts lots of kids to our FREE sports program.

Date of experience: January 6, 2022
Georgia
2 reviews
1 helpful vote
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I would suggest you not order from this company as they DO NOT ALLOW ANY RETURNS as they state they do not want the products back. If you order, you had better order correctly and like what you order as they will not take anything back. Adams Automotive.- Steve Adams

Date of experience: May 15, 2019
California
1 review
0 helpful votes
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I ordered two bumper stickers and never received them. I called and they said they forgot to print out a mailing label. I still have never received my bumper stickers. Never again.

Date of experience: December 5, 2020
Florida
9 reviews
28 helpful votes
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Outstanding
March 13, 2019

I order a yard. Sign that read happy 90th birthday Mom. Beautiful work they did. Colors and all letters great. I was so impress I had to call them and thank them. Wonderful sign

Date of experience: March 12, 2019
California
1 review
0 helpful votes
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Absolute night mare... don't waste your time I should have read reviews prior. Ridiculous customer service even with management no care for small businesses!

Date of experience: August 20, 2018
Texas
1 review
0 helpful votes
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RIPPED OFF
October 29, 2019

Placed order... They QUICKLY took my. Money, however was not able to fill my request. Which they should have made sure of BEFORE taking my money
Now they won't answer my emails or calls

Date of experience: October 29, 2019
Arizona
2 reviews
0 helpful votes
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Great Sign
January 31, 2022

19 X 9 Aluminum Sign cane out great. Sharp, clear and as I designed. Discount and free shipping is a added plus.

Date of experience: January 28, 2022
Arizona
1 review
0 helpful votes
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Lost order
July 6, 2020

I've used these folks a few times and never had a problem til 6/23, ordered some signs from them. I received two of the four but the last two would be shipped the next day. I received a tracking number for the second shipment, but it never was shipped. After a couple of days I emailed them to find out were is the order, and about two days later they told me the order never shipped and they don't know what happen and to let them know if I still wanted the order, well that was on a Fri morning and that means the order will not even be processed til at least the following Mon. Which means it wouldn't arrive til the following week sometime - nearly two weeks after I needed them. I just told them to cancel the order and I would go somewhere else and to refund the remaining funds (approx $24 or so). Now this is were it starts to SUCK, ok we'll refund the remaining funds... get ready for this... 20% for me cancelling the order after its been processed... but wait - they lost my order and didn't tell me for at least two days and then tell that I had to notify them IF I still wanted the order. If I didn't want the order I wouldn't have even made the order in the first place you idiots, now its all my fault that the order is lost and I even have to pay them for losing the order in the first place. Well they lost this customer for ever now, and now my new shop get the signs made in three days and they were cheaper and the quality is the same if not better. In short --- STAY AWAY FROM THESE PEOPLE

Date of experience: July 6, 2020
Florida
1 review
1 helpful vote
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Good job BuildASign!
February 10, 2022

I ordered five street signs of different designs. All arrived just as ordered and in a timely manner. I will order from BuildASign again.

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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They sent signs but did not send stakes. Had to call for them. They blocked me from rating them on their site. What the he
Ck!

Date of experience: May 29, 2019
Indiana
3 reviews
0 helpful votes
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Technical issues with checkout; was charged more than cart said initially. Poor and slow Support. Definitely poor experience.

Date of experience: October 21, 2019
Virginia
1 review
1 helpful vote
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So, my sister is graduating from Basic Training mid november, and one of the big things people do is make banners. All of the "name brand" ones were $70 which I wasn't about to spend, so I came across buildasign and created my own from scratch for $20. Before I ordered it, I searched up the reviews, which in all realness, weren't that great at all. But I figured it was only 20$ so it was worth a shot. So I ordered it on October 29th and it said it would do free next day shipping. After I ordered it, I got an email that said my order was on hold. At that point, I was losing hope. But I did what they said and responded with "Print as is" and sure enough I got a tracking number from ups. It came on the same day scheduled, which was today, and OMG when I tell you I was surprised with the quality. It was clear, the material was in tact and durable, everything looked and felt amazing. I hope someone reads this because the banner I got was 10/10 and I'm soooo glad I ordered from BuildASign. You really can't beat that for that price!

Date of experience: November 1, 2019
Maryland
1 review
2 helpful votes
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Sent unsolicited email to me. Clearly just buying up a list of domain registrants and spamming them. The lowest of the low.

Date of experience: February 10, 2014

Overview

BuildASign has a rating of 1.8 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuildASign most frequently mention customer service, tracking number and real estate. BuildASign ranks 97th among Signs sites.

service
24
value
24
shipping
22
returns
14
quality
23