ralph b.

I've used these folks a few times and never had a problem til 6/23, ordered some signs from them. I received two of the four but the last two would be shipped the next day. I received a tracking number for the second shipment, but it never was shipped. After a couple of days I emailed them to find out were is the order, and about two days later they told me the order never shipped and they don't know what happen and to let them know if I still wanted the order, well that was on a Fri morning and that means the order will not even be processed til at least the following Mon. Which means it wouldn't arrive til the following week sometime - nearly two weeks after I needed them. I just told them to cancel the order and I would go somewhere else and to refund the remaining funds (approx $24 or so). Now this is were it starts to SUCK, ok we'll refund the remaining funds... get ready for this... 20% for me cancelling the order after its been processed... but wait - they lost my order and didn't tell me for at least two days and then tell that I had to notify them IF I still wanted the order. If I didn't want the order I wouldn't have even made the order in the first place you idiots, now its all my fault that the order is lost and I even have to pay them for losing the order in the first place. Well they lost this customer for ever now, and now my new shop get the signs made in three days and they were cheaper and the quality is the same if not better. In short --- STAY AWAY FROM THESE PEOPLE