Lauren M.

Ordered license plate, received shipping info with tracking info. A week later, I check the status via link in my email and it says the shipping info has not been updated. My plate was scheduled to arrive two days later so I sent an email asking if it had actually sent or not because the tracking info was not showing that the plate had ever been scanned in anywhere. "Britny" emails back two days later to tell me my shipping address did not have a proper address for them to send it to. I wonder why they never let me know of this and why I received a tracking number if there was an error. I ask how can we get this fixed and she tells me I can have another label printed for $14.31... my entire total was originally $18 (and change) the license plate was $10 and the shipping was $7 (plus tax) and she wanted $14?!?! So I say no to that and want a full refund as I never received my plate nor was I about to pay double shipping costs. Two days pass again and Britny emails again to tell me once more she can get the label reprinted for $14.31 or I can receive a partial refund of $6. HILARIOUS!' Can't really wrap my head around this but I'll be receiving my money back through my CC and never using this horrendous company again. Check all reviews! There are a ton of other sites to use with much better reviews and customer service.