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glennt54

Glenn T.

Contributor Level

Total Points
164

2 Reviews by Glenn

572 Views
7/21/21

The company toughts a 25% discount and FREE SHIPPING on their online advertising. The only problem with it is they adjust the price to cover the cost of the shipping. I priced is without the promotion and the sign was $14.02 and shipping was $19.95 for a total of just over $36 with tax. Then I priced it with the 25% off promotion and free shipping and the sign jumped in price from $14.02 to $31.85 and the total was just over $34 with tax - SMH! It is a deceptive way to do business.

Tip for consumers:
They say they have free shipping but they increase the product price to cover the shipping - SMH!

Service
Value
7/28/18

Appliance Connection is the worst company I have ever dealt with. Their customer service agents would not give accurate delivery information after weeks of calling them.

Every time I asked who I was speaking with they hung up on me. They are totally liars. After multiple attempts calling and emailing them twice a week from June 13 to July 2 - to cancel the order prior to it being shipped (after they had previously stated 3 times it was in transit).

They ignored verbal and written requests to cancel the delivery, their shipping company (AM Shipping) forged my signature on a delivery ticket, left 2 boxes in my driveway before 7am and have refused to honor their return policy. They are now trying to charge me over $100 to return the tables I no longer wanted because of how I was treated.

Glenn Has Earned 4 Votes

Glenn T.'s review of Appliances Connection earned 4 Very Helpful votes

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