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Quality and value
* SelectBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The company toughts a 25% discount and FREE SHIPPING on their online advertising. The only problem with it is they adjust the price to cover the cost of the shipping. I priced is without the promotion and the sign was $14.02 and shipping was $19.95 for a total of just over $36 with tax. Then I priced it with the 25% off promotion and free shipping and the sign jumped in price from $14.02 to $31.85 and the total was just over $34 with tax - SMH! It is a deceptive way to do business.
Tip for consumers:
They say they have free shipping but they increase the product price to cover the shipping - SMH!
Appliance Connection is the worst company I have ever dealt with. Their customer service agents would not give accurate delivery information after weeks of calling them.
Every time I asked who I was speaking with they hung up on me. They are totally liars. After multiple attempts calling and emailing them twice a week from June 13 to July 2 - to cancel the order prior to it being shipped (after they had previously stated 3 times it was in transit).
They ignored verbal and written requests to cancel the delivery, their shipping company (AM Shipping) forged my signature on a delivery ticket, left 2 boxes in my driveway before 7am and have refused to honor their return policy. They are now trying to charge me over $100 to return the tables I no longer wanted because of how I was treated.
Glenn T.'s review of Appliances Connection earned 4 Very Helpful votes
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I received single cell when I ordered double cell blinds. Since I am traveling I will have to...
I have ordered quite a few sets of blinds and have always been happy but in this case I am...
Hello Glenn,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com and reach our design consultant department at 888-257-1840.
Regards,