I have worked with BuildASign for at least 10 years and have always been happy. Not this one! Every order has been a custom designed metal sign. I had this in the cart and telephoned to confirm they would not put holes in it. The rep said that wasn't possible. I told rep that it has always been an option but I didn't see available. The rep sent me link to use for the same design with no holes. I did that and then put it in the cart and paid for it. It arrived on plastic cardboard! I was told they couldn't make it without holes.