Broome Staircase Designs has a rating of 4.7 stars from 1,999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention quick delivery, great service and pearl earrings. Broome Staircase Designs ranks 4th among Rings sites.
I am very happy with my purchase. I have bought products from this company before and have always found that their products are beautiful and are great quality.
I ordered my wife's pearl earrings on the 25th March for her birthday on 4th April as of yet no. Delivery very dissapointed so is she tracking is useless
A lovely ring! Gorgeous pearls! I ordered a little big so will be sure to check size more accurately for my next order.
Exactly as described & photographed. Trouble free online purchase. Very pleased. Review is asking for 100 letters which is a pain in the butt.
The earrings are excellent quality, true to online site image and beautifully finished. Easy purchase process and delivered quickly.
I have loved and continue to love my purchases from Broome Staircase designs and your customer service is excellent
Great service, fast delivery of excellent product. I've always found Broome Staircase a great company to deal with
Everything was easy to do, from ordering and checking the delivery progress. My daughter and I love our matching bracelets.
Fast shipping. Quality product. Bit hard trying to connect the channels together at the start but then you get the idea.
I purchased these earrings as a birthday present for a granddaughter getting married in Italy in September, she was absolutely delighted.
Quick delivery well packaged and a lovely bracelet very happy to wear it colours are great too and also a very affordable price.
Lovely piece of jewellery looks great with my pearl
Now have 2 of them great piece to give as a present
It was a quick and easy transaction and my purchase arrived promptly.
I'm very happy with my purchase
Thank You
Won't sell at advertised price, website errors and staff just say sorry and won't honour their advertised price. Never ever buy from them again, they ignore emails and overall lack of customer service
The whole process from placement of order was seamless - can highly recommend shopping with them. Love my freshwater pearl stretch double band ring
I experience was the very best of had a long time
Elaine was very courteous and helpful for everything she could do for me and every think I asked she answered the questions really good, and she is very charming and very nicely spoken thank you
Was greeted by Eileen. She wasn't pushy but very helpful and friendly
She new her stuff and was to have a chat
Will be back again to see what else I can buy from Eileen
You sure don't want to lose that employee she is what Customer Seevice is all about
Thanks Eileen 💐
So fun and contemporary in design. Love the look and feel when
Wearing. Great communication, price and fast delivery. Attractive packaging and care instructions are a bonus. Happy customer.
Love the design very elegant match my beautiful pearl necklace that my bought me from your co before he died service was excellent
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD
HI Michelle, when checking out you have t tick the terms and conditions box when purchasing any items. These terms and conditions explain in great detail our Online Sales which go on and off each day. Nonetheless, we do apologise that you had a bad Online experience. Kind regards Julia Prynne CEO.