Broome Staircase Designs has a rating of 4.74 stars from 1,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention great service, quick delivery, and pearl earrings. Broome Staircase Designs ranks 1st among Rings sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
No critical highlights yet
I made a mistake in sizing my ring and asked if it could be swapped. They phoned me personally to arrange a replacement ring. The lady was so friendly and helpful. I'm so happy with the other two items I bought also. They're gorgeous. Very happy customer who will definitely be back later for a string of pearls necklace.
The earrings are half the size of previous sets purchased, I have written to the company twice and not had the courtesy of a reply so far, the 2nd email was sent only yesterday with a photo attached of the earrings previously purchased and the ones received this week. A very poor performance so far! These are the 4th time I have purchased, I ordered the same size, a little dearer which is not unexpected. I am very disappointed and want to return them
I made a mistake in sizing my ring and asked if it could be swapped. They phoned me personally to arrange a replacement ring. The lady was so friendly and helpful. I'm so happy with the other two items I bought also. They're gorgeous. Very happy customer who will definitely be back later for a string of pearls necklace.
I have wanted the item I purchased for some time, but was only now able to achieve this dream. Fantastic service, exquisite pearls - thank you
Absolutely delighted with the quality of my new double strand pearl bracelet with rose gold and diamanté clasp! Lots of comments... a stunning, now favourite, piece of jewellery. Although the corona virus impacted the delivery process, Broome Staircase Designs kept me updated along the way. Have purchased before from this company and will do so again. Thanks BSD.
The site is easy to navigate. Great necklace and brilliant discount. Fast postage. Very happy customer and will buy again
Top notch ordered and arrived within a few days so happy with my purchase and the customer care. Thanks guys
Absolutely beautiful jewellery at affordable prices and fast delivery.
I recently had a small issue with a pearl bracelet I had bought and after contacting them was delighted with the fast response and resolution.
Love Broome Staircase Designs and always receive lovely comments when I wear their jewellery. Highly recommended 😊
Honestly I was very surprised with my bracelet, although I really didn't know what to expect. It has a classy yet casual design, I just love it. Thank you
From order to delivery, first class service.
Very average Fixtures, look better in the video, and don't get excited with the special free piece - All cheap mass-produced. What you expect to find in a Chinese market.
It doesn't stack up to Australian jeweler's standards. Kids might like it.
But good, quick dispatch of items.
So easy to deal with Broome Staircase Designs - I keep coming back because beautiful items and very professional & friendly service. Super fast delivery to Qld 👍👏
Was disappointed that I couldn't find a way to order two small items on one order; therefore having to pay top postage on both. Think this could be made easier.
I am happy with the product and have purchased from you before with no problems, but of course that was only one item at a time.
My latest acquisition is just as lovely as my previous ones. Love the quality, plus it's so easy to make an order, and usually comes in around a week. Highly recommend
Easy to use website, and arrived very quickly, and well presented
First time customer & so impressed with the speed of delivery. The bracelet was exactly as pictured & I'm definitely enjoying wearing this great piece!
The quality of my purchases is excellent for the price paid. I will certainly investigate further items to purchase. I only bought small value items as unaware of quality but am pleased to say the quality is great!
However if you want items quickly I suggest you consider paying for express postage. I ordered my goods on 3rd of month and have only just received then on 18th!
Staff were friendly, helpful and knew their stuff. Even remembered me even though it had been some time since my last visit. Very welcoming.
Delivery was very prompt.👍
Love the item I bought.
My granddaughter will love it for her 13th Birthday.🎁
Great selection, hardest part was deciding which wonderful piece I wanted.
Even though it was over the holiday period my order arrived very quickly.
Very pleased with my purchases.
I purchased a gorgeous ring which was too small. Natalie from HQ was excellent and helped me with the whole exchange. Thank you so much x
My parcel arrived in good time and was exactly as described. So good to deal with I'm a very happy customer thank you Broome staircase designs
Products used:
Earrings
Unfortunately the clasp is faulty on the black neoprene necklace. The neoprene came out of the silver clasp, so aren't confident in wearing it.
I will contact the company.
They are nice pieces and delivered so fast do do happy with all my purchases will always recommend this company
Always buy one of your products great value fast delivery and good quality thank you 🥰
Found Broome Staircase Pearls to have a great range of pearl jewellery some pieces reasonably priced. Love the earnings I chose
Very happy with my bracelet purchase...as I always am with purchases from Broome Staircase:-)
Quality items, attractive jewellery and affordable
Product was very much enjoyed as a birthday present and delivery was excellent. Will keep in mind for future gifts
A beautiful ring! The service is always very prompt. I love your products. I have bought several pieces recently as gifts for friends and family. They all love them!
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery