Broome Staircase Designs
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Broome Staircase Designs

Overview

Broome Staircase Designs has a rating of 4.6 stars from 1,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention quick delivery, great service and pearl earrings. Broome Staircase Designs ranks 4th among Rings sites.

service
45
value
46
shipping
44
returns
11
quality
46
This company responds to reviews on average within 5 days
How would you rate Broome Staircase Designs?
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Australia
1 review
3 helpful votes
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White Pearl Ocean Ring
February 26, 2025

Unfortunately this beautiful ring was too small and I had to send it back for a larger size. Myra was exceptionally helpful, making sure I ordered the correct size and the replacement ring arrived, with a lovely gift, within a few days. Very pleased with Broome Staircase Designs and will definitely shop with them again.

Date of experience: February 26, 2025
Australia
1 review
3 helpful votes
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Service with a smile and so much knowledge.
February 23, 2025

Excellent. I had to return earrings bought last year online, as it was obvious they weren't a pair. Swapped over for a matching pair. Then continued buying more pearl pendants. Had lots of fun. Thank you.

Date of experience: February 14, 2025
Australia
1 review
7 helpful votes
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Delightful Pearl Bracelet
April 26, 2025

I happened upon your advertisement online and straight away ordered one for my daughter's Birthday. Just what I was looking for. It is so lovely. My daughter loves pearls and I know she is going to be very excited to receive it. Thank you Broome Staircase Designs for your delightful packaging and prompt service.

Date of experience: April 26, 2025
Australia
1 review
11 helpful votes
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Good Customer Service
March 1, 2025
Updated review

I have bought two times from Broome Staircase Designs. I had a problem with one item and it was promptly replaced. I used the online chat which was very easy and immediately responsive. Thank you Broome Staircase. I love my pieces.

Date of experience: March 1, 2025

Quality
May 15, 2024
Previous review

I ordered the silver pearl wrap bracelet. It is exactly as described and pictured. Light on my arm, it's a joy to wear.

Date of experience: May 15, 2024