From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I came across accidentally, when I was looking for pearls earrings. Surprisingly, the quality when arrived was unexpected amazing.
It's a good place to look for your anything pearls
Have purchased several items over the years 2 this year alone, excellent service and purchased on line product as well exchange the item for small size no problems at all and very quick. Highly recomended
Staff in Broome and Mandruah are so helpful.
Prompt quick service and very pleased with my choice. Great price and good value. Hope to buy again when the opportunity arises
We had a slight problem with our order, it was resolved immediately. Impressed with the communication and the product which I am sure will be gratefully received come Christmas morning.
Was on time, great, beautiful, easy to shop online
Having dealt with this company before I have nothing but praise for them. Great products, delivery and service 💯 could not wish for better.
Absolutely love my new James Price Point piece. As always, great quality and exceptional service from the team at Broome Staircase Designs.
Brought a ring but was to small they got back to me straight away about exchanging my ring for a larger size not a problem
I've bought lots from this store and always been satisfied with their efficiency and beautiful jewellery.
Such beautiful jewellery to chose from, decided on some earrings and a necklace, they were delivered in a good time frame and she absolutely loves them, thank you
I was very pleased with my purchase & the prompt delivery 👍👍
The pearl earrings were supplied in a cheap wrapper. I expected a proper hard case for the money I spent. Otherwise product appears fine.
Easy to order and pay on line,my delivery arrived within a few days. Very prompt. Quality of purchases excellent.
Entering the premises I felt I was being watched as a ship lifter, looking around I found something I liked, going to the counter I waited quite some minutes before someone decided to serve me. I'm happy with my purchase but disappointed with the treatment I received during my visit. Not all staff made me feel this way
Easy transaction. Good price. Prompt delivery. Quality product. Exactly as described
Bought online and an easy website to navigate and very prompt and efficient service.
Stunned when I opened the package as the pearls were dark purple not peacock blue like the other pearl that I had previously purchased from your company at you Mandurah shop. I think you should give people a colour selection with the black pearls.
Prompt service and delivery updates. Beautiful pearls and presentation.!
Sadly I lost one of these earrings and had to replace it. Beautiful colour and well made. Happy with delivery time and regular updates on same.
Been emailing, texting, no one gives a damn, and yet I spend over $3000
So easy to deal with when article had to be changed. Dealt with a very friendly and helpful staff member called Mia. Would definitely recommend to my friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine,
Unfortunately there was a cruise ship of 3000 passengers on that day. The girls try to get to get to everyone as quickly as they can. Im glad you are happy with your purchase.
Kind regards,
The team at Broome Staircase Designs