From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I have purchased from Broome Pearls a few times and have always found the products and service exceptional
A beautiful pendant truly easy to wear and looks great
Purchase on line of my wife's birthday present could not have been easier.
When I realised I had not asked for express postage I contacted the office. The lady helped me out by upgrading the postage at no charge.
My wife was so happy to receive the earrings on Valentine's Day and not after.
Have been buying from Broom Staircase Designs for many years and have always been happy with my jewellery.The service from dealing with them to delivery has been amazing,I'm sure I'll be buying some more in the near future,,
Thank you for the speed which I received my order Couldn't believe how quickly my earrings arrived. And can I say how lovely they are can't wait to wear them
Very pretty, dainty pearl studs
Very happy with the quality and the price
Everyone was very helpful and lovely and friendly.
This is my first purchase & won't be my last!The whole shopping experience was excellent.My Birth stone is pearl but as l have a larger than "normal" ring size l struggle to purchase directly from jewellers.This was a really positive experience for me & l am thrilled with my pearl ring.Thank you 🙏
Easy to use website, swift delivery, as ordered with gift boxes, jewellery as described. I love my bracelet and I know my friend will love hers for her 70th.
Thanks Broome Staircase Jewellers.
Ordering a unique gift for my bestie was easy - so many beautiful items to choose from. The pearl bracelet arrived in good time & well packed. She was delighted with it.
Easy to order, delivered with signature in good time. Love the easy but strong clasp on this - makes it very easy to mix and match different pearl looks.
Replaced pearl on pendant, new one is beautiful, love it.
A beautiful piece of jewellery ( i l lost my pearl set in a car accident) & slowly replacing same. Next is ear rings
The service was quick, ordering was no problem. But I felt the small size was a tad small, I could of probable gone up 3 more links, as cannot do up by myself,(just saying) the next size may be too big..
Unfortunately your black necklaces are not strong enough, l have broken necklaces and bracelets 🥲
I love your beautiful products. This is the third time l ordered your pearls and l love them all. I am quite sure l will get something nice again very soon.
The wife said its nothing like the picture as we have purchased items before an been very happy. This is not wat it was in the picture so,shes not happy
Ordered my special item and received my order in record time. Very happy and will purchase again.
I was delighted at the product offering, service provided and how easy and seamless the purchase went. Highly recommend this seller to others.
Great service and a beautiful product. Good quality and my granddaughter loved it.
Delivery all good - the pearl is more purple looking than black which is a little disappointing however will still wearvit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members