Bridgecrest

I have been trying to register my car in the state of florida since october of last year. Everytime i would call to get a copy of my title sent to the dmv. They would tell me they sent it then come to find out it was never processed I have even spoken to their "Management department" they are jokes as well. I submitted a move request which they informed me that the dmv would receive the title with in 7-10 business days. I call them to check the status only to find out the it wont get to the dmv until july 9th 2022. Two months later.

Worst companies ever. If you can save enough money just to make a large down payment at a well known dealership. These companies need to be shut down.

I would give 0 stars if I could. I moved to a new state a year ago and have had the most difficult time switching my registration over from CA to OR. I faxed them the correct forms MULTIPLE times so they could fill them out and send them to the DMV. It's been a YEAR and still nothing. I've called their customer service many times and they've been unhelpful each time. I've also asked them to update my address on my title multiple times and every time I request a copy my old CA address is still listed. At this point, I don't even know what to do or how to get my car registered in the correct state. I also got a ticket for having expired tags...thanks Bridgecrest!

I have had my car over a year. Had to fix the car because drive time sold me a bad car front end need a lot of work. Called to talk to them about missing this 1 time payment so we can get back and forth. Car is costing a $1200 to fix. They told me because I'm current. They can't do that if I miss a payment they will come and get it. Also they use 186 of my 287 payment to interest. This is a big scam. Stay away from Drivetime and Bridgecrest

Whatever you do donot do it with Bridgecrest! I made a payment to stop my repossession and they still came and repossessed my vehicle and did not fix the problem that was made by them the worst f****** car financing company ever

Please if you can help it do not get a car loan from them. If you are in dying need then do so but please refinance. This is my first encounter with this company and I would rather go back to the first car loan company I had when I was 19 yrs old. So if you have bad credit, yes you can get a car. But listen to me. Work so hard on your credit, because you need to refinance asap. I am counting down the months to refinance. I will not deal with this company.

Purchased a vehicle in May 2019, I've paid $6,000 so far. I requested for a pay off quote and they asked for the exact same amount as what I purchased my vehicle for. I also, asked how much was my principal was being paid monthly out of $452/month, they told me only $106.00/month is principal. So if I never get into a position to pay more, for a vehicle that I got for $19,000. I will pay Bridgecrest over $88,500 in 15 years to pay down the principal. Daily interest is $11.56/ daily. Bridgecrest is a rip off along with Drive time. I never received these documents and I don't have proof showing I didn't sign for that. I would never sign to pay over $88,500 for a 2016 and paying them for 15 years. That's ridiculous.

So I had a car with this bank trade it in at dealer paid it off $40,000 check send it to Bridgecrest come a month later they're calling me asking me for my payment I told him that car was paid off it's not mines any longer they were confused they were not sure what was happening. First of all then they going to tell me they lost the check so after three months they would like another check are you kidding me I'm not sure what's the process you need to get hired here but obviously it's not hard anybody can work here and your customer service sucks I wouldn't recommend us bank to anybody think twice look at the reviews

Beware of this company called BRIDGECREST! Horrible people and very poor customer service! False reporting to credit bureaus ruined my families credit and have yet to make it right... Complete scammers please look somewhere else & stay away from the nightmare this company put our family through! Yeah after taking money from my insurance when I totaled my car they claimed I owed $500 plus to my account and I paid it off. Yes paid them off... you know what happened next? They told the dealership today on (June 15th 2021) that my account is with debt collection still owe a lot. Let's see where the Bull$#*! ends, Bridgecrest! Wondering now if that ex con billionaire Ernest Garcia that owns Carvana also owns bridgecrest! Might be connected and have a bridge there... yes he's an EX CON!

I paid my vehicle off early and they locked me out of my account with no confirmation of payoff. The funds was pulled out of my account the same day and when I called customer service I would have to call back in 10 days for a confirmation and wait another 10 to 15 days to get my title. Now I have already sold my car and they can't get a tag for at least a month. Don't do business with these crook's.

Drive time will bury you on interest. Bridgcrest finance which is owned by drive time. They lie about down payments always ask for more money at the end of the deal. They strive to RIP off the little people. Double interest rate up to 30%. They dont care if they stand you in emergency. Came to my doctor office took the car had all my medications in my handbag and the worst is took baby car seat left us stranded 1 hour away from home with infant. There a bunch of con artist should be investigated for criminal acts. F__king criminals... and they want a rating
--10...

Called them mid month asking for relief and was told have to call back closer to the actual due date. So called day before and all they keep saying is well your getting the stimulus payment aren't you? Made how many past payments on time and they won't work or help you. Worst company. I had a loan through Wells Fargo Dealer services and they were more understanding and looking to make sure people survived, and here wasn't even a pandemic going on!

Let me preface by stating the obvious once and only when one comes into the knowledge. Very important. When one studies and clearly understands; HJR 192 Public Law 73-10 briefly this states that the government must (must) says have "to no" choice. Guess what they are using your credit and stealing your income because we won't accessed. American people. Need to wake up stop depending on something outside of yourself to fix the
problem expecting beaucrats to help are country because they won't.

I bought a car back in October 2019, never had an issue with them. Pay every two weeks but I don't do autodraft, never liked it for any of my bills. If I forget, they will call and let me know. A little too much but I get it, I forgot. When COVID happened, the stimulus money emails seemed cold. But everyone wants their bill to be the one paid. Customer service has always been friendly. The one time I needed an extension, I called and it was worked out, my extension was a direct result of COVID. After the extension, everything went back to normal. Seems like an okay company to use for a car loan. There are better for sure but if you are building/rebuilding your credit, these guys are good. Far worse companies than them to deal with.

How embarrassing that I ever did business with this company. I financed a car for about 2 years now valued at 10,000 when I first bought it. 2 years later of consistent payments, the price bumps up to 14,000! I explained to these crooks that due to covid 19, my hours were reduced and money is tight, so if you would be willing to work with me (like any professional would do) I could have this all figured out. They wont defer payments for any reason and they dont care that the economy is collapsing. They call you at least twice a day when youre behind on a payment, harassing and reminding you to pay even after I explain the same thing to them each time. My car was repossessed yesterday afternoon after missing a single payment! I hope something gets done about this company, this is not ethically right. How is it okay to treat people this way? I wish you the absolute worst of luck

They are the worst company to use I was in an accident the car was total loss the car was paid off by the insurance and the gap insurance had to pay the rest only $2000 they reported to my credit bureau that my payments were past due for two months and ruining my credit while Using them they hassled you with tons of calls. Very rude not understanding and tons of late fees