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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The quality of material used, the color and transparency feature is great. Unfortunately, I can't use it because it's way too big for my face and ears. If I don't move it's okay comfortwise, despite it looking obviously too large. My children told me I looked like Darth Vader. That was an exaggeration, but that's feedback proving it's much too large. If I lean forward it slides down and off my nose and hangs around my chin. So if you ever make a much smaller size for women or teens with narrow face, I'll try one of those.
Process to choose item and enter payment is simple and user-friendly.
Cute products, sizing is a bit off, long delivery time
The PJ's are thin and not warm. They are soft but cheap feeling. Shipping also took a long time.
Bought what I thought was a sparkly t shirt for Xmas. When item was delivered, it was a dull transfer, which was horrible! I'll never nuy from them again, nor recommend this shop.
The flap in the back is smaller than the hole. Not wearable in public or even around family
Should say how long the shipping would take before you buy
I tried to cancel immediately when I saw the company was overseas. But the company would not cancel the order - "gaslighted" me, instead!
This took 3 weeks to deliver. It comes from China. Company does not have an email unsubscribe option. Products images are misleading. Product does not ship as ordered. Spend the extra money and get better quality product somewhere else
Lots of choices, good prices, unsure about the quality as can't get close ups
Lots of choices, good prices, unsure about the quality as can't get close ups
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I was not impressed- expensive and not worth the money paid
The item took a lot longer then anticipated for shipping. It took almost two weeks to go across the country. Also the item sent barley made it to the top of the hips. On the model it showed that it was a normal length hoodie.
I was told my order would be delivered by Christmas and it came after I needed it for a CHRISTMAS PARTY but I am pleased with the outfit
Large size was pretty small in comparison to other large garments.
It was okay just very slow delivery. I almost forgot that I ordered it.
I haven't received the rest of my order socks are missing
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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